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Air Bags, structure
04/17/2026
Airbags did not deploy..as per police report
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Fuel/propulsion System
02/01/2026
Driving vehicle on highway, vehicle lost engine power, no acceleration possible. Attempt to restart vehicle resulted in no start. Subsequent evaluation of fault revealed high pressure fuel pump failure.
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Steering, electrical System
02/25/2026
The contact owns a 2013 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle decelerated and nearly caused a crash on the freeway. The vehicle was pulled over to the side of the road, restarted, and the vehicle operated as intended. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 19V615000 (ELECTRICAL SYSTEM, STEERING); one month before the failure; however, the repair failed to fix the vehicle. The vehicle was driven to a local dealer to be diagnosed, and the failure was associated with the recall. The vehicle was not repaired. The contact was provided with the cost for a diagnostic test and the repair. The manufacturer was notified of the failure. The failure mileage was 152,000.
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Tires
01/24/2026
Tire size 205/50R17 Tire belt broke without warning and caused a large bubble in the side of my tire. Tire was out of balance and the cars stability was immediately reduced while on the highway. Had to be replaced with only 8,000 miles on it.
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Power Train, unknown Or Other
12/08/2025
I am submitting this complaint regarding Safety Recall 34J6, which is listed as INCOMPLETE for my 2013 Volkswagen Jetta Hybrid. I brought my vehicle to Volkswagen of Murfreesboro, Tennessee to have this recall performed. The dealership refused to complete the repair, claiming it was “too old” — a statement that is factually and legally incorrect. Federal law and NHTSA regulations require manufacturers and their dealerships to repair open safety recalls at no cost, with no expiration. The dealership’s refusal is a direct violation of these requirements and represents a serious safety risk to me and potentially to other drivers. I have already contacted Volkswagen Customer CARE, but the dealership has refused to perform the recall despite clear evidence that it remains open. Their inaction demonstrates noncompliance with federal safety regulations and unlawful denial of a mandated repair. I request that NHTSA investigate Volkswagen of Murfreesboro for refusal to perform a federally re...
