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Seats
03/01/2013
HEAT SEAT CONTROL AT 5 ONLY AVAILABLE. AFTER A NUMBER OF TIMES STARTED BURNING SEATS. LEATHER IS MELTED. NO LONGER USE. *TR
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Tires
11/08/2012
FOUR NEW CONTINENTAL CONTIPROCONTACT TIRES WERE PURCHASED AND INSTALLED ON MY 2000 VW JETTA. AFTER APPROX. 2 DAYS, ONE TIRE WENT FLAT WHILE DRIVING AT LOW SPEEDS. TIRE SENT TO SELLER, AND THEY PRONOUNCED IT WAS AN INSTALLATION ISSUE. THIS TIRE WAS SENT TO SELLER, AFTER PURCHASING A NEW ONE. AFTER 4 TO 5 WEEKS OF DRIVING, A SECOND TIRE (DIFFERENT WHEEL) FROM THE SAME ORIGINAL SET OF 4, FAILED SUDDENLY. THIS TIRE "SUDDENLY" FAILED WITH A "GUN SHOT" LIKE NOISE WHILE THE VEHICLE WAS STATIONARY. REVIEW AT THE SERVICE SHOP SHOWED NOTHING UNUSUAL IN THE INSTALLATION. PICTURES OF THE SECOND TIRE WERE SENT TO THE MANUFACTURER, AND THEY COMMENTED THAT THIS WAS AN INSTALL ISSUE. I WORK FOR AN AUTOMOTIVE ENGINEERING COMPANY, AND HAD ONE OF OUR EXPERT TECHNICIANS REVIEW THE SECOND TIRE. HE HAS 30 YEARS OF SERVICE EXPERIENCE WITHIN CHRYSLER DEALERSHIPS. HE WAS CONVINCED THAT THIS WAS A TIRE DEFECT, HAD NEVER SEEN SUCH A FAILURE, AND STATED THAT THIS TYPE OF FAILURE WOULD NOT HAPPEN DURING I...
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Seats
08/31/2012
THE DRIVER SIDE SEAT NO LONGER STAYS IN A LOCKED POSITION, AND THE SEAT MOVES FREELY, SLIDING FROM BACK TO FRONT, MAKING CONTROL OVER THE VEHICLE'S PEDAL VERY DIFFICULT AND DRIVING HAZARDOUS. AFTER INSPECTING UNDERNEATH THE SEAT, A LARGE COILED PIECE OF METAL WAS FOUND LYING ON THE CARPET. THIS PIECE OF METAL MATCHES EXACTLY ANOTHER PIECE OF METAL THAT FELL OUT FROM THE BOTTOM OF THE PASSENGER SEAT OVER SIX YEARS AGO. I CONTACTED THE DEALER, (FRESNO MICHAEL AUDI VW) TO HAVE THEM REPLACE THE PART BACK INTO THE SEAT SO THAT THE SEAT NO LONGER MOVED FREELY AND THE SERVICE MANAGER REFUSED TO CARRY OUT ANY SUCH WORK ON MY VEHICLE. AFTER SPEAKING WITH TWO OTHER EMPLOYEES OF MICHAEL AUTOMOTIVE AND GETTING THE SAME REFUSALS EACH TIME, I ABANDONED THE ATTEMPT TO SOLICIT THEIR HELP IN REPAIRING MY VEHICLE. *TR
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Seats
04/06/2011
HAD THE CAR CLEANED AND WHEN I GOT THE CAR BACK THE SEAT ADJUSTMENT WOULD NO LONGER WORK. IT HASN'T WORKED SINCE. THE SEAT SLIDES FORWARD AND BACK AT WILL. *JS
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Engine And Engine Cooling, electrical System, exterior Lighting
03/10/2010
CAR WILL NOT START AFTER BEING DRIVEN FAR ENOUGH TO WARM-UP THE ENGINE. MUST WAIT SEVERAL MINUTES--UP TO AN HOUR--BEFORE IT WILL START AGAIN. THE PROCESS OF TRYING A RESTART RESULTS IN MUCH UNBURNED FUEL VAPOR IN THE EXHAUST STREAM. THE INTERIOR LIGHTING DOES NOT TURN ON OR OFF WITH THE OPENING OF A DOOR. HORN DOES NOT SOUND WHEN LOCKING THE CAR, AUTO-DRIVERS SEAT POSITIONING DOES NOT WORK. ON THE HIGHWAY, THE CAR PERFORMS QUITE WELL--GOOD ENGINE POWER, STEERING, ETC. HOWEVER, THE NON-STARTING AFTER BEING DRIVEN A DISTANCE COULD RESULT IN BEING STRANDED AND PLACED IN DANGER. *TT
