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Air Bags
09/02/2020
TL* THE CONTACT OWNS A 2017 TOYOTA YARIS. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING, AND STOPPED AT A STOP SIGN, THE VEHICLE WAS REAR-ENDED BY THE VEHICLE BEHIND HER WHICH CAUSED HER VEHICLE TO REAR-END THE VEHICLE AHEAD OF HER. THE VEHICLE WAS DAMAGED AT THE REAR AND THE FRONT, AND WAS TOWED TO A TOW YARD. THE INSURANCE COMPANY WAS YET TO MAKE A FINAL DECISION ON WHETHER THE VEHICLE WAS A TOTAL LOSS. THE AIR BAGS DID NOT DEPLOY. THE DRIVER HIT THE STEERING WHEEL AND SUSTAINED KNEE AND FACE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT CALLED THE MATTHEWS MOTORS WILMINGTON DEALER (5723 MARKET ST, WILMINGTON, NC 28405) AND WAS TOLD THAT THE INSURANCE COMPANY WOULD BE RESPONSIBLE FOR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE VIN WAS NOT PROVIDED.
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Service Brakes
04/01/2019
MY VEHICLE HAS 21K MILES 2017 BOUGHT NEW AND THE FRONT ROTORS NEED TO BE REPLACED. I DRIVE LOCAL, AND I AM BEING TOLD HARD STOPS ON BRAKES WILL OVERHEAT THE ROTORS. I DO NOT DRIVE AT 90MPH THEN JAM ON THE BRAKES. I DO NOT DRIVE AT HIGHWAY SPEEDS, CANNOT DRIVE AFTER DUSK. I BELIEVE THE ROTORS ARE DEFECTIVE. I NOTICE WHEN I DRIVE 10 MILES AND BACK THE ROTORS ARE TO HOT TO TOUCH, THEY ARE OVERHEATING. I CALLED TOYOTA USA AND THEY WILL DO NOTHING FOR ME. I SHOULD NOT BE REPLACING ROTORS AT 21K MILES. I HAD A 2008 YARIS AND DROVE THAT CAR FOR 5.5 YEARS AND I NEVER REPLACED ROTORS.
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Air Bags
07/07/2019
MY FIXD SENSOR PICKED UP A B1660 AIRBAG CODE, SEAT DRIVER FRONT UP CIRCUIT OPEN ERROR CODE. BUT MY VIN SAYS THERE ARE NO UNREPAIRED RECALLS.
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Air Bags
05/02/2019
TL* THE CONTACT OWNS A 2017 TOYOTA YARIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V319000 (AIR BAGS). THE CONTACT STATED THAT FRANK TOYOTA (LOCATED AT 2400 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950, (866) 308-9461) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.
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Electrical System, engine
04/25/2019
TL* THE CONTACT OWNS A 2017 TOYOTA YARIS. AFTER THE VEHICLE WAS STARTED AND SHIFTED INTO GEAR, IT STALLED. THE VEHICLE WAS RESTARTED, PLACED INTO DRIVE, AND THEN STALLED AGAIN. THE VEHICLE WAS TAKEN TO RICK HENDRICK TOYOTA OF FAYETTEVILLE (LOCATED AT 1969 SKIBO RD, FAYETTEVILLE, NC 28314, (910) 498-0110) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 14,800.