2012 Toyota Yaris Complaints

MY PASSENGER SIDE SEAT MANUAL TRACK HAS BROKEN. I CANNOT ADJUST IT FORWARD OR BACKWARDS. THERE IS A SPRING THAT FELL OFF UNDERNEATH. I PUT IT BACK CORRECTLY JUST AS IT IS SUPPOSED TO GO, BUT IT DID NOT FIX THE ISSUE. THE ENTIRE LATCHING MECHANISM HAS FAILED. MY 2007 YARIS HAD A RECALL FOR THIS SAME ISSUE FOR THE DRIVER SEAT. THE CHASSIS FOR ALL MODEL YEAR YARIS' ARE THE SAME. I BELIEVE THE SEAT MECHANISMS WE'RE CONTINUED TO BE BUILT WITH A KNOWN ISSUE. MY CAR ONLY HAS 63,000 MILES AND THIS SEAT IS BARELY USED.

I RECEIVED A SAFETY RECALL LETTER IN THE MAIL; THE LETTER STATED THAT THERE IS AN ISSUE WITH MY AIRBAG INFLATORS. I TRIED CONTACTING A FEW TOYOTA DEALERSHIPS, AND THEY MADE MY ISSUE, AND MORE IMPORTANTLY, MY SAFETY, SEEM LIKE IT WAS NOT THEIR NUMBER ONE PRIORITY. THEY TOLD ME THAT THEY WOULD HAVE TO ORDER NEW PARTS BUT THAT WOULD TAKE TWO MONTHS. IF THEY RECEIVED IT EARLIER THEY SAID THEY WOULD GIVE ME A CALL. SEVERAL MONTHS HAVE GONE BY, AND I HAVEN'T RECEIVED A CALL. MY NEAREST DEALERSHIP, BREDEMANN TOYOTA @ (847) 655-1435 HAS NOT CALL ME BACK FOR 3 MONTHS OR SO. I RECEIVED THIS LETTER BACK IN JANUARY, AND IT IS NEARLY JULY. ALMOST HALF A YEAR HAS GONE BY, AND MY SAFETY HAS BEEN AT RISK EVERY SINGLE DAY. PLEASE CONTACT ME AT [XXX] OR [XXX] AS SOON AS POSSIBLE. I DO NOT WANT TO RISK MY LIFE FOR ANY LONGER BECAUSE OF A DEALERSHIP'S CARELESSNESS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA YARIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - CALLED MY TOYOTA DEALER WALNUT CREEK CALIFORNIA. THEY SAID NO REPLACEMENT PARTS AVAILABLE UNTIL JUNE OR JULY, IN 2 OR 3 MONTHS. TOLD ME NOT TO LET ANYONE SIT IN PASSENGER SEAT UNTIL THEN. COULD NOT TELL ME IF OTHER TOYOTA DEALERS HAD PARTS. I CALLED TOYOTA DEALER IN CONCORD, CA. EXPLAINED MY REASON FOR CALLING. THEY PUT ME ON HOLD FOR 10 MINUTES, THEN DISCONNECTED ME.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA YARIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.