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Air Bags
09/02/2020
TL* THE CONTACT OWNS A 2017 TOYOTA YARIS. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING, AND STOPPED AT A STOP SIGN, THE VEHICLE WAS REAR-ENDED BY THE VEHICLE BEHIND HER WHICH CAUSED HER VEHICLE TO REAR-END THE VEHICLE AHEAD OF HER. THE VEHICLE WAS DAMAGED AT THE REAR AND THE FRONT, AND WAS TOWED TO A TOW YARD. THE INSURANCE COMPANY WAS YET TO MAKE A FINAL DECISION ON WHETHER THE VEHICLE WAS A TOTAL LOSS. THE AIR BAGS DID NOT DEPLOY. THE DRIVER HIT THE STEERING WHEEL AND SUSTAINED KNEE AND FACE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT CALLED THE MATTHEWS MOTORS WILMINGTON DEALER (5723 MARKET ST, WILMINGTON, NC 28405) AND WAS TOLD THAT THE INSURANCE COMPANY WOULD BE RESPONSIBLE FOR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE VIN WAS NOT PROVIDED.
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Fuel/propulsion System
02/06/2019
HIGH PRESSURE FUEL PUMP WENT OUT .ON CAR UNDER 60000 MILES
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Service Brakes
12/25/2017
SINCE I BOUGHT THE CAR, IT HAS MADE A VERY HIGH PITCH NOISE WHEN I PRESS THE BREAKS. IT DOESN'T HAPPEN OFTEN BUT IT DOES HAPPEN AND THE DEALER HAS NOT BEEN ABLE TO UNDERSTAND WHY NOR HAVE THEY TRIED TO FIX IT UNTIL THE FREE PACKAGE WAS OVER.
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Visibility/wiper
09/19/2019
THE WINDSHIELD CRACKS WITH NO REASON (NOTHING HIT/IMPACTED IT). WHEN THE CAR WAS LESS THAN A YEAR OLD, THE WINDSHIELD CRACKED AND COULD NOT BE REPAIRED. I HAD THE WINDSHIELD REPLACED BY THE TOYOTA DEALER WITH AN OEM WINDSHIELD. LESS THAN A YEAR LATER, THE NEW WINDSHIELD HAS TWO MAJOR CRACKS, AGAIN WITH NOTHING HAVING IMPACTED IT AND WITH NO MAJOR TEMPERATURE SWINGS THAT MIGHT CAUSE A CRACK. (DATE IS ESTIMATED.) VEHICLE WAS STATIONARY ALL TIMES THE WINDSHIELDS CRACKED.
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Air Bags, structure
09/11/2019
WAS IN AN ACCIDENT ON 9/11/19-AIRBAG ON DRIVERS SIDE WENT OFF AND BURNED MY ARM-AIR BAG ALSO WENT OFF ON PASSANGER SIDE-MY CAR WAS GOING SOUTH ON STEIN DRIVE -THE OTHER CAR WAS GOING WEST ON WISCONSIN