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Suspension
05/09/2018
VEHICLE WAS PURCHASED USED IN MAY 2011 WITH 60,000 MILES ON IT. IT CURRENTLY HAS 100,440 MILES ON IT.. AT THE TIME OF PURCHASE FROM A DEALER, AN UNDER CAR INSPECTION INDICATED NO VISIBLE RUST TO SPEAK OF AND PAINT/FINISH WAS STILL PATENT ON REAR SUSPENSION, AT THE LAST OIL CHANGE OIL CHANGE, THE TECH NOTED THE EXTENSIVE RUST ON THE REAR SUSPENSION AND COMMENTED THAT HIS TOYOTA TUNDRA A FEW YEARS OLDER HAD A RECALL FOR SEVERE RUST AND REPLACEMENT FOR THE SAME THING, AND THAT THIS WOULD LIKELY BE SUBJECT TO A RECALL TOO IN TIME. THE VEHICLE WAS TAKEN TO A TOYOTA DEALER TODAY FOR A FRAME INSPECTION UNDER THE EXTENDED FRAME WARRANTY AND THE FRAME WAS DECLARED FAULTY FOR A SMALL RUST THROUGH AREA AND WILL BE REPLACED. HOWEVER THE ENTIRE REAR SUSPENSION AND CROSS FRAME WERE SEVERELY RUSTED THROUGH AND CRUMBLING, WHICH THEY SAID WAS NOT COVERED UNDER THE FRAME WARRANTY. THIS PRESENTS A SEVERE SAFETY SITUATION SINCE THIS SUSPENSION COULD FAIL AT ANY TIME CAUSING A SERIOUS ACCIDENT. SINC...
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Structure
05/23/2016
THE REAR LIFTGATE ON OUR 2008 TOYOTA SEQUOIA STARTED ACTING UP LATE MAY 2016. THE LIFTGATE LOCK ACTUATOR BEGAN GETTING STUCK AND VERY DIFFICULT TO OPEN. NOW IT CANNOT BE OPENED BY NEITHER THE POWER LIFTGATE BUTTON NOR MANUALLY WITH THE HANDLE. WE CAN SEE THAT THERE IS EVIDENCE OF EXCESSIVE RUST ON THE ACTUATOR. IT HAS SEIZED AND ARE NOW VERY CONCERNED THAT IN CASE OF AN EMERGENCY WE WILL NOT BE ABLE TO ESCAPE THROUGH THE REAR OF THE VEHICLE SHOULD ALL OTHER EXITS ARE BLOCKED. NOT EVEN THE REAR WINDOW IS WORKING AND BELIEVE THAT THERE IS A DEFECT AFFECTING THE COMPONENTS INSIDE THE LIFTGATE ITSELF. UPON RESEARCHING THE MATTER WE HAVE DISCOVERED THAT THERE ARE SEVERAL SIMILAR COMPLAINTS FROM OWNERS OF THE SAME VEHICLE. WE FEEL THIS WARRANTS AN INVESTIGATION INTO THIS SAFETY-RELATED DEFECT TO FIND OUT WHAT IS CAUSING THE EXCESSIVE RUST/CORROSION AND MECHANICAL FAILURE.
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Seat Belts
02/13/2018
TWO SEATBELTS, BOTH FOR THE MIDDLE ROW BUCKET SEATS, FAILED. THEY BOTH STOPPED RETRACTING PROPERLY AND HAD TO BE REPLACED. LUCKILY, WE WERE NOT INVOLVED IN AN ACCIDENT.
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Structure
12/26/2017
I WAS DRIVING ON I-15 IN UTAH WHEN MY PASSENGERS HEARD HONKING AND LOOKED AROUND. SUDDENLY A WHITE CAR SWERVED CLOSE TO ME AND CUT ME OFF. THE DRIVER WAS LOOKING DOWN AND CONTINUED TO SWERVE AROUND. THEN SLOWED AND PUT ON HER FLASHERS. SHE CONTINUED TO SWERVE AND THEN FOLLOWED US OFF THE FREEWAY. SHE STOPPED AT THE STOP LIGHT AND SAID WE HAD HIT HER. I SAID THAT WAS A LIE AND SHE HAD BEEN SWERVING INTO MY LANE AND PEOPLE WERE HONKING AT HER. WE DROVE TO IKEA AND SHE DID NOT FOLLOW. THEN I FILED THIS COMPLAINT. I AM CONCERNED FOR THE SAFETY OF ME AND MY PASSENGERS. SHE WAS NOT FRIENDLY. I ATTACHED HER LICENSE NUMBER.
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Structure
11/03/2015
THE REAR HATCH SWITCH PAD MELTS RENDERING THE HANDLE INOPERABLE. TOYOTA CLAIMS THIS IS NOT A DEFECT YET, MANY SEQUOIA OWNERS HAVE SAME COMPLAINT. TOYOTA SAYS OVER $400 TO REPAIR. TOYOTA DENIES THE REAR HATCH IS COVERED UNDER WARRANTY EXTENSION FOR DOORS 11/5/17