-
Tires
05/23/2023
Selling Old tires as if they were new On May 1st 2023, I took my 2007 Toyota Sequoia to Toyota of Vero Beach to be serviced. They advised me that my 2 Goodyear tires were dry rotting and cracking. The tires were purchased in 5/14/2019. The odometer read 181923 the mileage when they were inspected by Toyota was 205140 a difference of 23,217 miles and show no wear. I called the mechanic stated I purchased the tires in 2010, how could they be dry rotting and cracking. The mechanic looked up the serial number and determined they were made in 2015 and were 8 years old. The tires are P265/65R17 110S S2 WRL SR-A TL MFG. No. M7AHEXWR2316 and M7AHEXWR2315. I can’t understand how you can sell me tires that are 5 years old and pass them off as new. That is not what I bargained for! This is unconscionable and dangerous since this vehicle is used to tow a heavy boat.
-
Power Train, vehicle Speed Control, unknown Or Other
04/26/2023
the transmission seems to be slipping cs when taking off rpms goes up then vehicle takes off cs when going uphill around 40 vehicle struggles and does not shifts down..need replace transmission...
-
Structure
05/15/2023
The contact owns a 2007 Toyota Sequoia. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. The vehicle was taken to an independent mechanic, who diagnosed that there were holes in the subframe and that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that an unknown recall had expired. The failure mileage was approximately 48,000.
-
Power Train
04/14/2023
The contact owns a 2007 Toyota Sequoia. The contact stated while at a stop light and attempting to accelerate, the vehicle hesitated with the traction control warning light illuminated. The contact stated that after several seconds, the vehicle accelerated normally. The vehicle was taken to the dealer and the dealer stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The approximate failure mileage was 187,000.
-
Structure
08/01/2022
The contact owns a 2007 Toyota Sequoia. The contact stated that while the vehicle was in for inspection, it was discovered that the rear subframe had multiple holes due to rusting and corrosion. The vehicle was taken to an independent mechanic who repaired and welded the rear subframe of the vehicle. The contact indicated that in 2017 the vehicle was serviced under the Manufacturer Extended Warranty Service Campaign regarding rusting and corrosion of the subframe. The contact indicated that the failure occurred. The manufacturer and local dealer were notified of the failure. The failure mileage was 320,000.