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Air Bags, structure
08/01/2017
TL* THE CONTACT OWNS A 2006 TOYOTA SEQUOIA. THE CONTACT RECEIVED A SETTLEMENT POSTCARD FOR THE FRAME ALONG WITH UNKNOWN RECALL NOTICES REGARDING THE AIR BAGS. THE CONTACT TOOK THE VEHICLE TO BUTLER TOYOTA (9419 ARONSON DR, INDIANAPOLIS, IN 46240, (317) 848-4210) SEVERAL TIMES TO HAVE THE FRAME REPAIRED; HOWEVER, THE AIR BAGS WERE REPAIRED INSTEAD. THIS HAPPENED SEVERAL TIMES UNTIL THE DEALER STATED THAT THE SETTLEMENT LETTER HAD EXPIRED. THE CONTACT STATED THAT THE FRAME WAS RUSTED FROM THE INSIDE OUT AND WAS DETERIORATING RAPIDLY. THE DEALER QUOTED A REPAIR COST OF $2,000 FOR AN AIR SUSPENSION AIR BAG THAT WAS NOT INCLUDED IN THE RECALL. THE COST TO REPAIR THE FRAME WAS $3,000. THE DEALER DID NOT INCLUDE ON THE PAPERWORK THAT THE FRAME WAS THE MAIN REASON THE CONTACT BROUGHT IN THE VEHICLE. THE MANUFACTURER STATED THAT IF THE DEALER HAD INCLUDED THE FRAME ON THE REPAIR ORDER, THEY WOULD HAVE TAKEN CARE OF THE FRAME. THE FAILURE MILEAGE WAS 230,000.
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Suspension, structure, service Brakes
03/15/2019
WE NEED HELP IN GETTING TOYOTA MOTORS, INC. TO HONOR THE WARRANTY PROGRAM COVERING PREMATURE EXCESSIVE RUST CORROSION OF CERTAIN TOYOTA MODEL FRAMES. IN MID-OCTOBER 2018 WE RECEIVED NOTIFICATION FROM TOYOTA MOTORS, INC., OF THE FOLLOWING: 'WARRANTY ENHANCEMENT NOTIFICATION ' ZH8 AND LIMITED SERVICE CAMPAIGN ' HOF.' THE ZH8 AND HOF WERE INSTITUTED AS A RESULT OF A DETERMINATION THAT THE FRAMES ON CERTAIN TOYOTA VEHICLES ARE PRONE TO 'EXCESSIVE, PREMATURE RUST CORROSION BECAUSE THE FRAMES WERE NOT PROPERLY PREPARED AND TREATED AGAINST RUST CORROSION WHEN THEY WERE MANUFACTURED.' EXCESSIVE RUST CORROSION ON MY SUV 'COMPROMISES THE VEHICLES' SAFETY, STABILITY, AND CRASH-WORTHINESS BECAUSE IMPORTANT SUSPENSION COMPONENTS, ENGINE MOUNTS, TRANSMISSION MOUNTS, AND BODY MOUNTS ANCHOR TO THE VEHICLES' FRAMES'. BY DRIVING MY HIGH END SUV, I WILL BE PUTTING MY FAMILY'S SAFETY AT RISK. ON 10/25/2018: WE TOOK OUR SUV TO JIM COLEMAN TOYOTA IN BETHESDA, MD FOR FRAME INSPECTION. THE ATTACHED WORK...
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Structure
04/05/2019
MY VEHICLE WAS IN FOR ENGINE AND TRANSMISSION REPAIRS AND BEING WORKED ON FOR 3 MONTHS. I WAS UNABLE TO GET IT TO TOYOTA BEFORE THE JANUARY 31 DEADLINE FOR THE FRAME PROGRAM. I CALLED AND WAS TOLD BECAUSE IT WAS BEING WORKED ON, IT WOULD BE HONORED ANYWAYS. CALLED TO SCHEDULE TO BRING IT IN AND THEY SAID, SORRY, THAT EXPIRED, SO YOU HAVE TO GET APPROVAL FROM TOYOTA BUT WE CAN STILL COAT IT IN ANTI CORROSION TIL THE END OF MAY. I CALLED TOYOTA AND SPOKE TO MULTIPLE PEOPLE WHO ALL SAID, ITS EXPIRED AND WE CAN'T HELP YOU. SO NOW I HAVE A VEHICLE WITH A PROVEN UNSAFE FRAME AND NO SOLUTION.
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Structure
03/05/2019
I HAVE REPLACED THE LATCH ON MY LIFT GATE 3 TIMES NOW. THE LATCH KEEPS BREAKING. THIS IS RIDICULOUS. I DON'T SEE A RECALL FOR IT BUT I THINK THERE SHOULD BE A RECALL FOR IT. I CAN'T ACCESS MY SPARE TIRE IF I HAVE A FLAT OR SOMETHING. THIS NEEDS TO BE ADDRESSED ASAP.
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Electronic Stability Control (esc)
02/08/2019
WHEN TURNING CORNER IN MOTION THE TRACTION CONTROL LIGHT INDICATOR COMES ON AND THE VEHICLE LOSES ACCELERATION FOR 2 - 3 SECONDS, WHEN LIGHT GOES OFF ACCELERATION WILL RESUME. VERY DANGEROUS WHEN YOU ARE IN TRAFFIC. DOES NOT HAPPEN ALL THE TIME.