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Unknown Or Other, fuel/propulsion System
06/01/2021
My gas gauge sensor consistently drops below the “E” marker when the truck has gas in it and especially when it is filled up. After driving about 50 miles or so, the gauge will move up some ; however, I have been relying on my DTE monitor to let me know about gas. I have taken it to the dealer twice and both said “the gas tank needs to be dropped in order for repair” I was About to pay for the service but was told I had to make an appointment. However the service advise ask had I had it replaced before because there was a recall on that particular part several years ago. Please note I have never received any notice about a recall regarding the issue. Please advise.
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Structure
12/01/2020
The contact owns a 2003 Toyota Sequoia. The contact stated that the vehicle was rusted and towed to the local dealer and diagnosed that the rear differential casing and steering column needed to be replaced. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 240,000.Note: While driving, a loud grinding noise was heard and the vehicle was shaking. 1 pulled over and had the car towed. It was determined the rear differential casing was completely rusted and the oil leaked out. It-was also determined the Steering column was completely rusted. The vehicle was recalled in 2012, due to rust issues. The dealership stated they would do the recall work but the vehicle was in poor shape. When I contacted Toyota, they said it was a courtesy recall and will not do any further. Consumer is asking for assistance with the cost of repair due to poor workmanship.
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Structure
04/22/2021
WHEN TAKING MY 2003 SEQUOIA TO HAVE THE POWER STEERING ISSUE I WAS HAVING, I WAS TOLD THE FRAME WAS SO RUSTED OUT IS WAS UNSAFE TO DRIVE. I CALLED TOYOTA CUSTOMER SUPPORT AND WAS TOLD THERE WAS NOTHING THEY COULD DO TO COVER ANY COSTS INVOLVED IN REPAIRING OR REPLACING THE FRAME.
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Air Bags
04/01/2020
TL* THE CONTACT OWNS A 2003 TOYOTA SEQUOIA. THE CONTACT STATED THAT WHILE ENTERING AND EXITING THE VEHICLE, THE AIR BAG COVER WOULD DETACH WITHOUT WARNING. THE CONTACT CALLED PASSPORT TOYOTA (5001 AUTH WAY, CAMP SPRINGS, MD 20746, (301) 899-6000) HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
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Suspension
04/13/2020
TL* THE CONTACT OWNS A 2003 TOYOTA SEQUOIA. THE CONTACT STATED THAT WHILE HAVING A TIRE REPLACED ON THE VEHICLE, THE TECHNICIAN NOTICED THAT THE DRIVER'S AND PASSENGER'S SIDE UNDERNEATH THE VEHICLE WAS EXTREMELY CORRODED. THE TECHNICIAN DEEMED THE VEHICLE UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 235,000.*DT*DT
