2018 Toyota RAV4 Complaints

I purchased my 2018 Toyota RAV4 Limited Hybrid in June 2018. The automatic liftgate has been a consistent issue with this vehicle since January 2024. It either fails to close completely or takes an unusually long time to shut. I followed the official Toyota dealership videos and performed the recommended recalibration steps, but the problem remains unresolved. This is not just a matter of convenience. It presents a safety concern, particularly when loading items at night. Living in the Pacific Northwest, where it gets dark around 5 p.m., makes this even more concerning. I’m aware there is existing litigation related to this issue.

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM). The dealer was contacted; however, the contact was informed that parts were unavailable to repair the vehicle. The vehicle was not repaired. The manufacturer was contacted about parts availability. The contact stated that while attempting to start the vehicle, the vehicle failed to start due to a severed wiring harness. There was no warning light illuminated. The vehicle was not repaired. The approximate failure mileage was 64,000.

After receiving a recall notice from Toyota for the battery mount I scheduled my appointment on June 24, 2025. After spending $916.31 on maintenance products all of a sudden the dealership did not have the battery mount for my vehicle. Is this legal? Why would a dealership schedule a repair and not have the product to complete the recall? I was informed that I would be called when they had the part available and I still have not heard from the Toyota dealership. Are three months later considered a timely matter to correct the problem?

On September 3, 2025, I was driving down the I-10 in Biloxi, MS, at 6:45 a.m. It was around 75-80 degrees and the sun was just barely coming up. All of the sudden the glass in my sunroof completely shattered. There were no cars around me and it was an open portion of the road, so no rocks were flung up by nearby vehicles. Luckily, my kids were not with me, because a majority of the glass ended up in my backseat, ranging from huge chunks of about 3-4 inches in diameter to smaller shards being everywhere. I cut myself several times while trying to clean it up, so I can only imagine what it could have done to my kids! Luckily, I was able to keep my cool and not swerve off the road, as it was quite startling.

The contact owns a 2018 Toyota Rav4. The contact stated that upon entering her carport in an attempt to park(P), the vehicle surged forward without warning. The vehicle blew through the carport's back wall and crashed into her neighbor's fence before coming to an independent stop. The air bags did not deploy upon impact. The contact did not seek medical attention but did sustain soreness in her neck, shoulders, and back. The carport's back wall, a bicycle, the neighbor's fence, and the hammock were all destroyed as a result of the accident. A police report was filed. The dealer was notified of the failure and immediately referred the contact to the manufacturer. The manufacturer was notified of the failure, and a case was filed. The manufacturer informed the contact that an engineer could be sent to a nearby dealer or independent mechanic to perform an investigation into the defect. The vehicle had yet to be serviced or diagnosed for the failure. The vehicle was not repaired. The failu...