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Exterior Lighting
01/01/2018
Headlight Brightness - it's been degrading for the last 10 yrs to the point that I don't feel safe driving in the dark anymore. I've already had the lenses buffed out, but that only helped about 20%. The brightness looks like I have a dead battery (it's brand new). Not sure if this is a bulb or lens issue but it's not safe.
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Unknown Or Other
04/08/2021
Lift gate struts quit working.The lift gate is no longer is accessible or responsive to the proximity key commands to open or close, even after changing proximity key batteries. You cannot open the lift gate by hand because of the resistance of the hydrolics of the struts. I have complained to Toyota, and the dealership where it was purchased. Both said they would contact me if there was a recall and suggested I file a complaint, which I am doing now. The is a huge inconvenience when grocery shopping, or traveling to spot events, or trying to get the dog to the vet. Luckily I don't use a wheelchair yet. I'm very late in filing this complaint, as the liftgate failure took place in April of 2021. I cannot afford to get them replaced on my limited income. I'm just looking for a little help.
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Structure
12/01/2018
The contact owns a 2014 Toyota Rav4. The contact stated that during a rainstorm, rainwater leaked into the cabin of the vehicle from the A, B, C, and D pillars and the ceiling control center. The contact stated that the vehicle was serviced several times due to the failure, but the failure reoccurred. Additionally, the rear passenger side carpet was previously replaced due to excessive water entering the vehicle. The contact was concerned that the leaks were near the curtain air bag housing and might cause the air bags to malfunction. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not yet repaired. The failure mileage was 100,000.
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Steering, electrical System, unknown Or Other
09/19/2025
Year: 2014 Make: Toyota Model: RAV4 Approx. mileage: 60K 2. Incident Details Date of most recent incident: [XXX] Problem: Vehicle stalls and loses power steering while turning. Engine shuts off suddenly, causing complete loss of steering control. Consequence: On [XXX], my son lost control of the RAV4, hit a curb, and went through bushes before stopping. Previous stalls also occurred while turning, with loss of steering assist. This is a severe safety hazard. Frequency: Has occurred multiple times, even after dealership inspection and repairs. 3. Dealer/Repair Info Dealer name: Sarasota Toyota Address: 7435 S Tamiami Trail, Sarasota, FL 34231 Repair attempts: Dealer inspected in August 2025, charged nearly $900, but problem persists. Car is now back in the shop (not Toyota) for a second opinion at an additional cost of over $200. 4. Description My 2014 Toyota RAV4 repeatedly stalls and loses engine power and power steering without warning, especially while turning. On [XXX],...
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Steering
07/13/2025
The contact owns a 2014 Toyota Rav4. The contact stated that the power steering assist intermittently failed to operate as needed, with the maintenance warning light displayed on the instrument panel. The vehicle was taken to an independent mechanic and a dealer however, there were no fault codes retrieved. The contact stated that while making a left turn onto a side road, the steering wheel seized, and excessive force was needed to steer the vehicle. The vehicle was taken back to the independent mechanic, where the contact was informed that the vehicle would reset itself. The failure intermittently persisted, and the vehicle was taken back to the dealer where the vehicle was diagnosed with a defective steering column. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V144000 (Steering); however, the vehicle was not included in the recall. The manufacturer was notified of the failure, and the contact was provided a case number. The vehicle was not repaired....