2013 Toyota RAV4 Complaints

  • Electrical System 02/05/2025

    This recall has been an open, unresolved issue for more than 1 year. Finally Toyota has offered me a repair for this issue, but they are charging me an extra $250 to replace the car battery, which is perfectly functional. Without replacing the battery they would not complete the recall. So unfair as this was their issue to begin with!

  • Power Train 01/22/2025

    The vehicle shudders significantly when accelerating/cruising between 35-45 mph. The shudder started slight and did not pose an issue for a while, but now its significant enough that is causes erratic steering. The vehicle waved back and forth from the vibration yesterday and went across the median line into oncoming traffic. I was able to regain control and accelerated through past 45 mph when the vibration receded. After calling Toyota I learned that Toyota knew about this issue and the a faulty torque converter was to blame. There was no recall or notification just (as the dealer explained, an extended warranty). Since I was not "notified" I did not know of this dangerous exposure and missed the time period to get the convertor replaced by Toyota.

  • Electrical System 01/08/2025

    The recall (no. 23v-734) repair performed by Toyota was not free of charge. They had to replace my relatively new battery with a different size that would fit the new battery tray. They charged me $300 for parts and labor, and they did not return my original battery to me! I need to be fully reimbursed.

  • Unknown Or Other 01/09/2025

    There is a large amount of peeling paint on the roof and front side panels of the car that started on 1/9/25. Toyota says they had a recall but that it expired. I brought the car to the dealer where it was original purchased (by the previous owner) and they completed a paint inspection and found "excessive paint peeling" but they are not willing to do anything. I called Toyota customer care but they have denied and closed my case (case #250109001939). There is at least a 2 foot section on the roof where the paint just peeled off and blew away. Without the paint the car will rust and become unsafe.

  • Air Bags 12/13/2024

    The contact owned a 2013 Toyota Rav4. The contact stated that while driving approximately 35 MPH the vehicle crashed into the rear passenger side of a second vehicle that had abruptly stopped. During the crash, the vehicle sustained severe front-end damage but the air bags did not deploy. The contact indicated that the front driver's side door had to be removed in order to be removed from the vehicle. The contact sustained multiple cervical fractures, a fractured sternum, and injuries to the rib and chest areas. An occupant of the second vehicle also sustained a minor undisclosed injury. The vehicle was destroyed and towed away. A police report was taken at the scene. The cause of the failure was not determined however the black box was pending review. The manufacturer and local dealer were not contacted. The failure mileage was 50,200.

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