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Tires
10/09/2021
My tires are a 225/65R17. repeatedly, in heavy rain or very wet snow, the tires on mounted on the driver's side hydroplane and lose traction. I am concerned that this problem is due to the design of the tread. This is a directional tire that is only designed for the right side of the vehicle. Tires mounted on the Left side of the vehicle channel water/wet snow toward the center of the tire, causing them to hydroplane under these conditions. All other road conditions: ice, light rain, snow, dry roads, the tires are noisy but do not lose traction
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Unknown Or Other
09/25/2021
I was operating the vehicle on 09/25/2021 and at approximately 9:45am, the car accelerated quickly causing me to lose control of the vehicle and crash into a guard rail. I was driving about 35-40 miles per hour and the vehicle took off out of no where and the car wouldn't brake. It was extremely frightful and I am lucky that the guard rail was in place, otherwise the vehicle would of flipped over or worse.
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Electrical System
08/01/2021
The contact owns a 2010 Toyota RAV4. The contact stated while driving 35 mph, the steering wheel inadvertently locked and the vehicle loss power. The steering warning light was illuminated. The contact stated he was able to veer to the side of the road while driving downhill. The vehicle was towed to the dealer who diagnosed that the alternator needed to be replaced. The manufacturer was made aware of the failure and informed the contact that they could not provide any assistance as the vehicle was out of warranty. A case was opened. The vehicle was not repaired. The approximate failure mileage was 162,000.
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Steering
08/01/2021
[XXX] Hi, My name is [XXX]i. I own a 2010 Toyota RAV4. Which I had bought from roseville Toyota dealership. On Sunday afternoon, I was driving back to my home from South Lake Tahoe. I drove for almost 40 miles and suddenly the steering got locked while I was driving the car. There was no prior indication of steering lock lights before I start the car. The steering got locked suddenly in a winding road. I called Geico roadside assistance and towed the car and it is with Thomsons Toyota, placerville, ca. The dealer told me that they found issue with alternator and battery. The reason I am reporting this issue is it should have steering lock light turned on before I start the car, so that it could avoid potential accident situation. Request you to please investigate in this. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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Suspension, engine
07/16/2021
This car was bought for a new driver and we have had 2 separate occasions when she has gotten somewhere and the car wont start. All the warning lights come on, but will not do anything when you push the button. We can jump it and it will start. This is not safe for a young person that could get stranded at random somewhere, and is now afraid to take it somewhere. We have checked the connections and the battery has been checked and is fine. The other complaint is the rear suspension recall. The tires were rotated and now it has a vibration, I was told that because of the recall it cannot be aligned unless things are replaced because of the terrible fix job on the recall. If something is recalled it should be fixed correctly and not be a bandaid job. There should not be a cost associated with a cheap fix that caused more problems. We purchased this vehicle because of reputation, if they are not supporting their product, then it will go and no other toyota products will be purcha...