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Engine
12/01/2018
TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. WHILE DRIVING LOW SPEEDS, THE VEHICLE WAS ABNORMALLY LOUD WHILE IDLING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED ON OCCASION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,789.
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Power Train, electrical System
11/01/2018
TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. AFTER STARTING THE ENGINE, THE VEHICLE WOULD NOT PROPERLY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO FRED ANDERSON TOYOTA (9101 GLENWOOD AVENUE, RALEIGH, NC) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE AND TRANSMISSION WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 91,000. *TT CONSUMER STATED TRANSMISSION FAILED WHILE IN TRAFFIC, CAR WAS ABLE TO ACCELERATE PROPERLY AND WAS LONGER SHIFTING GEARS.*JB
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Tires
07/28/2018
TL* THE CONTACT OWNS A 2002 TOYOTA RAV4 EQUIPPED WITH COOPER FUTURA SCRAMBLER C14L TIRES, SIZE: P215/70/R16 (NA). WHILE DRIVING 70 MPH, THE REAR PASSENGER AND REAR DRIVER SIDE TIRES BLEW OUT WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT?S RESIDENCE. AN INDEPENDENT MECHANIC WAS MADE AWARE OF THE FAILURE, BUT NO DIAGNOSTIC TEST WAS PERFORMED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 169,000. THE TIRE FAILURE MILEAGE WAS 123,000.
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Power Train
02/26/2018
TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE FELT AS IF IT SWITCHED GEARS INDEPENDENTLY. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE TRANSMISSION FAILED TO ENGAGE AND THE VEHICLE DID NOT PROCEED FORWARD. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL SEVERAL TIMES BEFORE THE TRANSMISSION FINALLY ENGAGED AND THE VEHICLE OPERATED NORMALLY. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. *TT *TR
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Air Bags
01/26/2018
TL* THE CONTACT OWNED A 2002 TOYOTA RAV4. THE CONTACT WAS INVOLVED IN A MULTIPLE VEHICLE CRASH. WHILE DRIVING 65 MPH, THE CONTACT CRASHED INTO THE FRONT AND REAR DRIVER SIDE OF ANOTHER VEHICLE. THE CONTACT'S AIR BAGS WERE THE ONLY ONES NOT TO DEPLOY. THE CONTACT SUSTAINED A BROKEN FINGER, MULTIPLE BUMPS, AND BRUISES ALL OVER THE BODY. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
