-
Engine And Engine Cooling, engine
02/03/2025
The contact owns a 2018 Toyota Prius. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed heat exchanger, catalytic converter, and exhaust system. The contact was informed that the heat exchanger, the catalytic converter, and the exhaust system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 89,682.
-
Service Brakes, Air, vehicle Speed Control, forward Collision Avoidance
10/31/2024
The contact owns a 2018 Toyota Prius. The contact stated that while in bumper-to-bumper traffic, the vehicle suddenly accelerated. The brake pedal was applied but failed to respond. The driver crashed into the front passenger side of the Lexus. The vehicle continuously moved forward. The contact was eventually able to pull over safely. The pre-collision malfunction warning light illuminated. The brake malfunction light was flashing. The air bags did not deploy. There was no reported fire or injury. A police report was filed. The vehicle was taken to the local dealer, who could not determine the failure. The vehicle was not diagnosed or repaired. The vehicle was then towed to an autobody center where it remained. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 39,000.
-
Air Bags
02/13/2024
The Airbag lights were lit, the person sitting with seatbelt on (flashing) and the person sitting with an inflated airbag in front of them. I ran an OBD2 scan on SRS and got code B1656. Driver seat belt buckle Left Hand. I Investigated the latch and found one wire was snapped off and a couple of inches shorter that the wire that was still connected. I have included 2 pictures of the back end of the seat belt latch. You can see the broken wire and where it use to be connected.
-
Seats
09/28/2023
Someone rear-ended my Prius and they were driving a Ford 250 truck pulling a large flatbed truck that had a huge box on it. My seat went forward and backwards - I slammed my knee under the dashboard and then slammed by head into the headrest and I could not reach the pedals after this. I have repeatedly asked the collision center to look at it because there is nothing about it on the report of the estimate of repairs. My adult son was a passenger in the front and his seat didn't move.
-
Air Bags
05/02/2023
AIRBAG LIGHT ON
