2010 Toyota Prius Complaints

This car was totaled due to the ABA brake failure in a parking lot. They are liars trying to cover it up. My name is [XXX] and I live in [XXX] at [XXX]. My 2010 Prius took off on it's own and my brakes failed when I turned into a parking lot and went over a bump. My car took off on it's own and when I went to brake, the brakes did not work. I contacted the Toyota Brand Engagement Center and they denied my claim like they do everyone else. Toyota is horrible. My number is [XXX] if you need additional info INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ABS light came on 6 months ago as well as ((!)) light. As soon as those lights came on, the brakes had an increased stopping distance and it became harder to get the car to come to a complete stop. I have seen a few Prius owners in my area also having the same problem with their Prius. For my car, the ABS light would come on, then turn off for 300 or so miles, then turn back on and stay on for about 300 miles. That has lasted for 6 months. I had almost gotten in an accident yesterday after getting brake lines fixed for 4th time, and we determine the actuator and accumulator are both bad. I have also seen a lot of Prius owners with the same code. Where I am at, my shop is quoting me $2300 for the fix in total. That is absurd.

The contact owns a 2010 Toyota Prius. The contact stated that while driving at an undisclosed speed, a strong and unusual odor was detected inside the vehicle with no warning lights illuminated. The contact further stated that the following day, upon entering the vehicle, both the contact and the contact’s spouse experienced headaches, nausea, and cognitive discomfort. Concerned about possible exposure to harmful fumes, the contact inspected the vehicle and determined that the vehicle’s battery appeared to be inoperable. The vehicle was taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact expressed concern that the failure presents a serious safety hazard due to potential exposure to toxic fumes within the cabin. The contact noted that the situation could have been more severe if a child had been present in the vehicle at the time of the incident. The failure mileage was approximately 75,000.

My 2010 Prius has experienced the following error codes: C12341 and C1391, prompting the dealer to recommend replacing the brake booster assembly and master cylinder for $3938.89. This is a known issue with this vehicle and a Customer Support Program (CSP) was issued back in 2018, stating that if this vehicle displayed these codes, the repairs would be at no charge to the customer. Toyota extended this coverage to 10 years from date of first use or 150,000 miles (whichever came first). I never receied the notice. The details of the CSP are below. (I found on the internet.) "Toyota has received reports indicating various brake system related warning lamps illuminate due to internal malfunctions. The Brake Booster and Brake Booster Pump are covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first). However, because we at Toyota care about each customer’s ownership experience, Toyota is now offering a voluntary Customer Support Program that appl...

There are issues with the brake. Many times the brake pedal goes down to the floor and it losses ability to stop. Apparently there is a common ABS actuator and Brake issues. Toyota will not address the issue