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Service Brakes
06/03/2026
My name is [XXX] currently active duty military stationed in San Diego. Can you please check if my car VIN number [XXX] 2016 Toyota Prius C 103k miles still covered for brake booster malfunction code 1391. I have told they are extended warranty up to 10 yrs less 150k. Toyota dealer here seems not seeing any warranty coverage issues. Please help me look into this issues thank you. My contact number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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Tires
07/25/2025
P 175/65r15 I was driving on a slight curve on the I-10 in El Paso, TX when the rear bumper exploded. The car started swaying and swerving then I pulled over. I then realized that the tread on the tire was gone floating across the highway. The trie was bare with no tread with the bumper around the tire was gone. The explosion also caused the tail light to break.
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Exterior Lighting
04/11/2025
The headlights are either too bright or aimed poorly that it blinds oncoming traffic, who frequently flash their high beams at me. This occurs without any load in back and without me using the high beams. Can Toyota either adjust the bulbs or place a film on the headlights to prevent blinding oncoming traffic? Thank you!
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Engine
03/08/2025
Water pump failed without warning and caused irreparable damage to the engine ("blown" engine requiring replacement). Vehicle began to stall and not respond to attempted acceleration while traveling on 4 lane divided highway, 55 mph speed limit. One "Maintenance Required" message was received the previous week, but disappeared. This is the same message that appears for routine oil changes. No other warning messages were noted at the time of the incident, no unusual noises, and no smoke or other sign of overheating. Driver was able to steer vehicle to safety, but this failure could result in stranding on a busy, dangerous interstate highway. For such a critical piece of the vehicle (i.e., the water pump), there should be obvious warning message(s) and dedicated monitoring of the equipment.
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Engine
01/25/2025
Refer to TSB 0135-19 dealer denied repairing under the California emissions defect and performance warranty.