2014 Toyota Prius C Complaints

While driving my dashboard lit up with Brake, ABS, and traction control warning lights. Brake pedal fell to the floor when pressed. I was then able to stop the car. I brought the car to a local auto parts store, where they were able to determine that the error code was C1391 brake accumulator pressure leak. I made an appointment and brought my car to my local Toyota dealer the next day. I was informed that the brake booster assembly, brake booster pump, and master cylinder would have to be replaced, at a cost of approximately $4035.00. I was informed that Toyota issued a Customer Satisfaction Program for this exact issue on my car. While my car has 129,000 miles and falls within their coverage range of 150,000, the car’s age of 11 years did not fall within their limit of 10 years. According to Toyota, this is a known failure and my only problem is that my brakes did not fail sooner. Toyota’s corporate office denied my appeal to cover the cost of the repair. The local Toyota...

My 2014 Toyota Prius C experienced a complete hybrid inverter failure. The part number of the inverter is the same as the one covered under Toyota’s inverter recalls (such as Recall J0V), yet my VIN is not included. The failure created a serious safety concern, as the vehicle lost power while in motion. Toyota’s recall appears to be too limited in scope and may need to be expanded to cover Prius C models that share the same faulty part. I am requesting that NHTSA investigate this issue, as it appears to involve the same hardware defect acknowledged in other Prius models.

Issue started with a noise sounding like a motor constantly trying to prime its self. Then while driving on freeway ABS light Brake light and traction control lights all came on. Took car to dealership and was given a $3700 bill to replace Brake Booster Master Cylinder and Brake booster pump. This is a known issue to Toyota and have offered an extended warranty 10 years or 150000 miles but not a recall. My vehicle is at 11 years and 123000 miles. This issue put my family in danger due to the threat of total brake failure.

Was driving down the road and the brakes stopped working and the the brake light the traction light and abs light came on. The brakes only worked if i put the pedal all the way to the floor after that. I checked online and found numerous other people have had this issue but no recall has ever been done. only nhtsa safety notices and a volunteered customer support program by toyota which was no longer being honored because I was passed the 10 year mark even though my vehicle was still under the 150k mile threshold by toyota. I wish your organization would force toyota to do a full recall on this. this is a dangerous safety issue involving a defective brake booster and master cylinder

The contact owns a 2014 Toyota Prius. The contact stated while driving at an undisclosed speed, the vehicle failed to stop or decelerate as intended while the brake pedal was depressed. The ABS and service brake warning lights were illuminated. The contact added brake fluid; however, the failure persisted. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was taken to a local Auto Zone, where it was scanned with an OBD2 scanner and DTC: C1391; was retrieved. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the failure was related to an unidentified Toyota Campaign; however, the warranty had expired. The failure mileage was approximately 92,802.