2024 Toyota Grand Highlander Complaints

The contact owns a 2024 Toyota Grand Highlander. The contact stated that while driving at an undisclosed speed and turning the steering wheel to the left or the right, occasionally there was a clicking sound coming from the vehicle. The dealer was contacted and diagnosed the failure as an axle failure. The vehicle was repaired, but the failure reoccurred approximately two to three months later. The vehicle was repaired five times due to failures. There was no sound coming from the vehicle after the last repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 5.

The contact owns a 2024 Toyota Grand Highlander. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate immediately while the accelerator pedal was depressed. The vehicle then accelerated and lurched forward while entering traffic. There was no warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.

I own a 2024 Toyota Grand Highlander Platinum Hybrid MAX with approximately 34,000 miles. The vehicle has experienced repeated delayed or absent acceleration from a complete stop, creating a serious risk when entering traffic. Before the most recent repair, I reported intermittent hesitation to the Toyota dealer. On Sunday, July 12, 2026, shortly after startup, the vehicle hesitated twice within the first half mile. At the second stop sign, I attempted a left turn into traffic and applied approximately 30% accelerator pedal. The engine was running, but the vehicle only crept forward at idle-level power for approximately three seconds. There was no noticeable increase in engine RPM and no warning lights. Normal power then returned. On July 15, 2026, the Toyota dealer performed TSB T-SB-0017-24 and updated the engine-control software for hesitation during acceleration. After that repair, the same loss-of-acceleration condition happened again while my wife was leaving a parking lot. Sh...

I've had consistent issues with the vehicle accelerating and shifting. These include sluggish acceleration, loss of power and sputtering when we've come to a complete stop and starting to move again. We've almost been hit by other vehicles at least over 20 times because the vehicle has failed to accelerate when pulling into a roadway. The car hesitates during acceleration regardless of how much I push the gas. Once it starts to go, it feels as though the car can't shift from 1st to 2nd gear, The RPMs get extremely high while the car is going 25-40 mph and remain there for a few seconds up to ~20 seconds. I am fearful of getting t-boned when my car hesitates while turning at an intersection, going through an intersection or pulling out from a parking lot. I have been stuck in several intersections when traffic was coming toward me, but thankfully those cars had patience and avoided us. I've also found that this issue always happens when the hybrid battery shows that it only has a char...

The passenger-side second-row bench seat (60 percent section of the 60/40 split) has a defective seat track/latch assembly that fails in both directions: it seizes completely when it should slide, and it failed to stay latched while the vehicle was in motion. The seat saw almost no use for the first 34 months of ownership (third row kept folded). Within two weeks of its first regular use (XXX, approx. 45,700 miles), it seized completely and could not be moved in either direction. An authorized Toyota dealership in Placerville, CA disassembled the seat and documented in writing that the seat track was twisted and rubbing against the seat frame. The dealer straightened the track rather than replacing it and stated on the invoice that if the seat stopped moving again, both seat tracks should be replaced and the seat frame itself may need replacement or adjustment. After that repair, in approximately mid-June 2026, the bench slid FORWARD on its own as my wife braked for a stoplight, the...