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Air Bags
09/14/2023
: My wife replaced the driver’s side airbag per the 2019 Toyota Corolla recall at a Columbia, MO dealership. We’ve since moved to North Carolina. The airbag light and maintenance light came on, and we took it to the mechanic (Christian Brothers Automotive) close to our new home. They ran a diagnostics report on 9/14/2023 to determine the airbag on the driver’s side needed to be replaced. I have documentation of this report with the error code. I got the work done at the mechanic because my wife did not feel comfortable knowingly driving with a faulty vehicle.
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Air Bags
09/14/2023
Context: My wife replaced the driver’s side airbag per the 2019 Toyota Corolla recall at a Columbia, MO dealership. We’ve since moved to North Carolina. The airbag light and maintenance light came on, and we took it to the mechanic (Christian Brothers Automotive) close to our new home. They ran a diagnostics report to determine the airbag on the driver’s side needed to be replaced. I have documentation of this report with the error code. I got the work done at the mechanic because my wife did not feel comfortable knowingly driving with a faulty vehicle. I tried contacting corporate customer service as well as the dealership that did the original replacement in 2019. I was told that all repairs only have a 12-month warranty. While I understand this is the policy, I do not agree that an airbag replacement should be charged out of pocket after 4 years of replacement. Studies have shown that airbags should last the lifetime of the vehicle. Either the original 2019 replacement...
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Air Bags
09/14/2023
Context: My wife replaced the driver’s side airbag per the 2019 Toyota Corolla recall at a Columbia, MO dealership. We’ve since moved to North Carolina. The airbag light and maintenance light came on, and we took it to the mechanic (Christian Brothers Automotive) close to our new home. They ran a diagnostics report to determine the airbag on the driver’s side needed to be replaced. I have documentation of this report with the error code. I got the work done at the mechanic because my wife did not feel comfortable knowingly driving with a faulty vehicle. I tried contacting corporate customer service as well as the dealership that did the original replacement in 2019. I was told that all repairs only have a 12-month warranty. While I understand this is the policy, I do not agree that an airbag replacement should be charged out of pocket after 4 years of replacement. Studies have shown that airbags should last the lifetime of the vehicle. Either the original 2019 replacement...
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Air Bags
09/14/2023
Context: My wife replaced the driver’s side airbag per the 2019 Toyota Corolla recall at a Columbia, MO dealership. We’ve since moved to North Carolina. The airbag light and maintenance light came on, and we took it to the mechanic (Christian Brothers Automotive) close to our new home. They ran a diagnostics report on 9/14/2023 to determine the airbag on the driver’s side needed to be replaced. I have documentation of this report with the error code. I got the work done at the mechanic because my wife did not feel comfortable knowingly driving with a faulty vehicle. I tried contacting corporate customer service as well as the dealership that did the original replacement in 2019. I was told that all repairs only have a 12-month warranty. While I understand this is the policy, I do not agree that an airbag replacement should be charged out of pocket after 4 years of replacement. Studies have shown that airbags should last the lifetime of the vehicle. Either the original 2019...
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Air Bags
09/07/2023
Context: My wife replaced the driver’s side airbag per the 2019 Toyota Corolla recall at a Columbia, MO dealership. We’ve since moved to North Carolina. The airbag light and maintenance light came on, and we took it to the mechanic close to our new home. They ran a diagnostics report to determine the airbag on the driver’s side needed to be replaced. I have documentation of this report with the error code. I got the work done at the mechanic because my wife did not feel comfortable knowingly driving with a faulty vehicle. I tried contacting corporate customer service as well as the dealership that did the original replacement in 2019. I was told that all repairs only have a 12-month warranty. While I understand this is the policy, I do not agree that an airbag replacement should be charged out of pocket after 4 years of replacement. Either the original 2019 replacement was not correctly executed, or the vehicle manufacturer needs to issue another recall. It does not make...