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Suspension
04/04/2004
THIS CONCERNS A 2003 TOYOTA CELICA GT WITH A POPPING NOISE IN THE FRONT END WHEN BACKING AND TURNING. THE DEALERSHIP WAS UNABLE TO DUPLICATE IT; NO REPAIRS WERE DONE. IT DEVELOPED A HUM FROM THE RIGHT FRONT AND A SQUEEK IN THE REAR. A NON-TOYOTA MECHANIC RODE WITH ME AND DIAGNOSED A BAD FRONT WHEEL HUB/BEARING. TOYOTA REPLACED IT. IT STOPPED THE HUM AND THE SQUEEK, BUT NOT THE POP. WE TOOK IT FOR A TIRE ROTATION, BUT THE RIGHT FRONT TIRE WAS WORN DOWN TO THE STEEL BELT SO THE TIRE SHOP WOULDN'T DO THE ROTATION. THE CAR HAD A PROBLEM IN THE RIGHT FRONT. WE BELIEVED THE POPPING NOISE AND TIRE WEAR WERE CONNECTED. WE TOOK IT BACK TO TOYOTA. THEY DID A WHEEL ALIGNMENT AND ADJUSTED THE BRAKES. IT DIDN'T STOP THE POP AND THE STEERING SEEMED TO HAVE A PROBLEM; IF THE WHEEL WAS TURNED SLIGHTLY IN EITHER DIRECTION, THE CAR MADE DANGEROUSLY SHARP DIRECTIONAL CHANGES. MY SON TOOK IT BACK TO TOYOTA AND WAS TOLD "IT'S A SPORTS CAR; IT'S SUPPOSE TO BE THAT WAY." TWO DAYS LATER, THE CAR...
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Power Train
08/18/2003
2003 TOYOTA LIMITED 4-RUNNER V8- AWDFRONT-END VIBRATION PROBLEM. I FIRST PRESENTED THE VIBRATION PROBLEM TO MY DEALER THE LAST WEEK OF AUGUST! THEY TRIED BALANCING THE WHEELS WITH NO IMPROVEMENT. THEY AGREED THE PROBLEM WAS THERE AND NOTIFIED CORPORATE. THEIR TECHNICAL STAFF HAD THEM REMOVE THE FRONT AXELS AND RETEST THE VIBRATION WHICH STARTED AT 22 MPH, WENT TO 32MPH 42, 55, AND 62MPH NOW DISAPPEARED! A WEEK LATER A TECHNICAL REPRESENTATIVE MET WITH ME AND MENTIONED THAT SEVERAL VEHICLES IN PHOENIX HAD THE SAME PROBLEM. HE SUGGESTED IT PROBABLY WOULD TAKE ABOUT TWO MONTHS TO GET A FIX. TWO MONTHS LATER I TALKED TO THE TECH. REP. AGAIN AND HE MENTIONED THAT THE ENGINEERING GROUP HAD DETERMINED THE PROBLEM TO BE INTERFERENCES IN THE SPIDER GEAR ASSEMBLY IN THE FRONT DIFFERENTIAL, THEY WERE TRYING TO CORRECT THE CONDITION WITH THRUST WASHER SHIMS AND OTHER THINGS. I HAVE PRESENTED MY CLAIM TO THE CUSTOMER SUPPORT GROUP. I HAVE CALLED THEM REGULARLY ONCE A MONTH AND HAVE HAD NO SUCC...
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Vehicle Speed Control
01/01/1901
NAR 9-10-03. FOIA EMAIL FWD FM KOST/GC INQUIRING HOW MANY 2003 TOYOTA'S HAVE HAD A PROBLEM OF ACCELERATING WHILE THE BRAKE IS BEING APPLIED, ES HAVE NO RECORD. *CB
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Fuel System, Gasoline
07/02/2003
THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL #03V074000 CONCERNING THE FUEL TANK CHECK VALVE. THE DEALER HAD THE VEHICLE FOR FOUR HOURS, AND THEN TOLD CONSUMER THAT PARTS WERE NOT AVAILABLE. THE DEALER WAS SUPPOSE TO CALL WHEN THE PARTS BECAME AVAILABLE.*AK THE SERVICE MANAGER STATED THE CONSUMER WASN'T WELCOMED BACK AND HIS VEHICLE WASN'T FIXED. *PH *JB
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Fuel System, Gasoline
CONSUMER RECEIVED RECALL NOTICE 03V074000 FOR THE FUEL TANK CHECK VALVE. MS. RICHARDSON HAD 2 CONFIRMED APPOINTMENTS WITH DEALER FOR REMEDY. FOR EACH APPOINTMENT DEALER KEPT THE VEHICLE FOR THE ENTIRE DAY, ONLY TO INFORM MS. RICHARDSON THAT THEY DID NOT HAVE THE PART WHEN SHE RETURNED TO PICK UP THE CAR. NOW IT HAS BEEN OVER 2 MONTHS AND THE DEALER ADVISED THEY WOULD CONTACT MS. RICHARDSON ONCE THE PART WAS AVAILABLE.*AK
