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Service Brakes
07/23/2024
Brake failure. Unable to stop vehicle. Dealer found internal brake failure
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Air Bags
04/08/2024
The contact owns a 2022 Toyota 4Runner. The contact stated while driving at an undisclosed speed, the contact's vehicle was involved in a head-on collision. The contact stated that the air bags did not deploy. Additionally, the contact stated that several unknown warning lights illuminated. The contact's service dog accompanied the contact in the vehicle and was seated in the front passenger's seat. The contact sustained injuries and was transported to the local hospital. The contact received treatment for headaches, whiplash, and back pain. A Police report was filed, however, the information was unavailable. The contact stated that the service dog sustained injuries and was later treated for muscle tightness. The vehicle was towed to an independent mechanic for the physical damage to be repaired. The contact was advised to take the vehicle to the dealer regarding the air bag failure. The vehicle was towed to the dealer where it was diagnosed with sensory failure. The manufac...
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Suspension
06/03/2024
The right CV joint traverses up and down. Once warmed up it loses concentricity and the steering wheel begins to shake. It does not stop until I pull off the highway The shake is completely gone when the vehicle is in 4 wheel drive. There are numerous complaints regarding this. I have taken it back to the dealer and participated in "road tests" and the steering did in fact shake and the tech stated "this is normal". This is not and it is hard to drive in a straight line. Google "4Runner steering wheel shake/wobble", thousands of complaints and Toyota refuses to replace the bearing. This is disappointing as it is covered for 6 years , 60,000miles under the powertrain warranty, yet the dealer is insistent on stringing me along until the warranty expires. The vehicle is available for inspection and I have videos to send as well if needed.
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Other/i Am Not Sure
05/27/2024
When the car seat is install rear facing with the seatbelt and using the lock off clip it becomes loose after a couple of uses.
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Air Bags
04/08/2024
The contact owns a 2022 Toyota 4 Runner. The contact stated that while driving at an undisclosed speed, the contact was in a single-car head-on collision. The contact stated during the collision there was an odor of the air bag deployment, however, the air bags did not deploy. The contact was transported to the hospital due to their head hitting the steering wheel. The contact stated no other parties were involved. A police report was filed. The vehicle was towed to a dealer who confirmed the air bags had failed and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.
