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Service Brakes, equipment
03/17/2023
2021 SUBARU LEGACY TOURING. CONSUMER WRITES IN REGARD TO ISSUES WITH THE REAR AUTOMATIC BRAKING SYSTEM (RAB). See attached document for complaint
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Seat Belts
01/31/2023
The buckle stopped working without cause. Car is only a couple years old and my child attempted to buckle themselves only to find out it didn't lock after trying to buckle in. I took car to subaru dealership and was told that they had no idea why it stopped working and it was not repairable. They attempted to fix it but couldn't figure it out. Thus I could not use this seat in my car due to the danger of not being able to have a passenger buckled. This is scary as there was no reason that the belt no longer buckled and concerns me that the other buckles may be defective, especially if we were to get into a car accident knowing that there's a chance that the buckle may not work.
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Visibility/wiper
06/30/2022
Three times within a 1 year period, the windshield cracked without an object hitting it. First time in July, 2021, second time in September, 2021, and third time in June, 2022. After the first time, I had the windshield replaced at my own expense. The second time, Subaru completed the replacement at no cost. The third time, Subaru completed the replacement but refused to pay for it, claiming that an object likely hit the windshield. However, the crack occurred overnight while the car was in my driveway. I believe the windshield is obviously defective and I should be remunerated for at least the last replacement and any future such replacements.
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Unknown Or Other
06/04/2022
spontaneous windshield crack. parked the car at night and there was nothing wrong with the windshield. Next day i go to drive and there is a seven inch crack starting mid way up the screen on the passenger side. There is no sign of an impact and the crack is very wide. I can get a finger nail inside the crack.
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Forward Collision Avoidance
05/31/2022
The car's AEB system keeps mistaking steam from the street (such as sewer covers or construction sites) for a physical object and will activate. It has stopped my car in the middle of the street two days ago (5/31/22) and I was almost rear-ended by the car behind me. The warning system will also engage for no reason in most city driving conditions when there is no danger. It mistakes merging with cars with an imminent crash. I do not trust the system and now disable it whenever I drive as it is more likely to cause an accident than to prevent one. This has been a problem since I purchased the car. I contacted the dealer on 5/31/22 but have not heard back.
