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Air Bags
05/01/2019
I RECEIVED A RECALL FOR PASSENGER AIR BAG AND THE COMPANY SET UP AN APPOINTMENT FOR ME. HOWEVER, I REMEMBER RECEIVING A RECALL FOR THE DRIVERS SIDE AIR BAG A YEAR OR SO AGO, AND WHEN I CALLED THE COMPANY I PURCHASED IT FROM, THEY TOLD ME THE RECALL WAS NOT MEANT FOR MY LEGACY, SO I THREW AWAY THE LETTER. NOW I AM WONDERING - WAS THERE A RECALL FOR THE DRIVERS SIDE AND CAN I STILL GET IT REPLACE BY THAT COMPANY?
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Air Bags
01/09/2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT CALLED ROMANO SUBARU AT 315-475-7933 (LOCATED AT 960 HIAWATHA BLVD W, SYRACUSE, NY 13204) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
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Air Bags
03/29/2019
TAKATA RECALL. WE GOT A RECALL NOTICE FROM SUBARU, RECALL TKB19, STATING THAT NO PASSENGERS SHOULD BE ALLOWED TO RIDE IN THE PASSENGER SEAT UNTIL THE REPAIR IS PERFORMED. HOWEVER, THE ONLY SUBARU IN THE RALEIGH AREA SAID THE EARLIEST THE REPAIR COULD BE DONE WAS IN AUGUST; I CALLED LATE IN MARCH. MY WIFE RIDES IN THE PASSENGER SEAT, SO NOW WE CANNOT USE THE VEHICLE, WHICH IS NOT ACCEPTABLE, WHAT CAN BE DONE TO GET SUBARU TO EITHER PERFORM THE REPAIR SOON OR PROVIDE A LOANER MEANWHILE ? THANKS
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Air Bags
03/01/2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 SUBARU LEGACY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V008000 (AIR BAGS). THE CONTACT WAS UNABLE TO SCHEDULE A REPAIR APPOINTMENT WITHIN A REASONABLE TIME FRAME. AUTONATION SUBARU ARAPAHOE (303-578-6119, LOCATED AT 9955 E ARAPAHOE RD, CENTENNIAL, CO 80112) AND HEUBERGER SUBARU (719-475-1920, 1080 MOTOR CITY DR, COLORADO SPRINGS, CO 80905) WERE UNABLE TO PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE PART WOULD ARRIVE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
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Air Bags, visibility/wiper
03/11/2019
I HAVE AN URGENT NEED TO ADDRESS A SAFETY RECALL FOR PASSENGER SIDE AIRBAG AND WINDSHIELD WIPER REPLACEMENTS . THERE ARE NO SUBARU DEALERSHIPS IN MY AREA THAT CAN TEND TO THIS REPAIR IN A TIMELY MANNER. THEY ARE ALL BOOKED OUT UNTIL SEPTEMBER. THIS IS UNACCEPTABLE. I AM LOCATED IN SEATTLE WASHINGTON AND DRIVE A SUBARU 2013 LEGACY SEDAN. PLEASE HELP. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
