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Service Brakes
07/30/2020
TL* THE CONTACT OWNS A 2009 SUBARU LEGACY. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO FLOORBOARD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS TOWED TO ED REILLY SUBARU (150 MANCHESTER ST, CONCORD, NH 03301) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE LINE WAS CORRODED. THE CONTACT WAS INFORMED THAT THE BRAKE LINES RECEIVED ANTI-CORROSION TREATMENT AS PER THE RECALL. THE CONTACT STATED THAT THE DEALER DID NOT COVER THE FENDER AS THE RECALL INDICATED, TO PREVENT THE LINE FROM CORRODING. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBERS: 13V110000 (SERVICE BRAKES, HYDRAULIC) AND 14V311000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 174,000.
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Steering
04/10/2020
EVERY TIME I STARTED THE CAR TO PULL OUT OF A PARKING SPACE THE WHEEL WOULD GET STUCK. MAKING IT HARD TO TURN LEFT OR RIGHT.
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Unknown Or Other
09/01/2019
WHENEVER I PARK MY CAR AND MY WHEELS ARE NOT STRAGHT, THE KEY IS HAVING HARDTIME TAKEN OUT FROM THE LOCK CYLINDER. ALSO, IF I INSERT THE KEY TO START THE ENGINE, THE KEY GETS STUCKED INSIDE AND I CAN'T TURN THE KEY, IT DOES NOT ROTATES. I GOT THE CAR IN THE MAY OF THE LAST YEAR AND IT IS HAPPENING EVERY MONTH. I SEE MANY PEOPLE HAVE THE SAME PROBLEM ON MANY SUBARU LINES BUT THE BRAND IS CHARGING $600 FOR THE REPAIR. PLEASE INVESTIGATE FOR US. THANK YOU.
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Engine
03/12/2020
TL* THE CONTACT OWNS A 2009 SUBARU LEGACY. THE CONTACT STATED THAT THE VEHICLE CONSUMED A LOT OF OIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REBUILT OR REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
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Structure, service Brakes
05/19/2020
TL* THE CONTACT OWNS 2009 SUBARU LEGACY. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V311000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE LINES WERE LEAKING DUE TO CORROSION. THE CONTACT WAS ALSO INFORMED THAT THE FUEL TANK WAS ALSO RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.
