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Air Bags
03/10/2017
ARE THE DEALERS REQUIRED TO TURN IN THE OLD AIR BAGS THAT THEY REPLACE ON RECALL? AFTER THE DEALER "CHECKED" MY AIRBAG SERIAL NUMBER, WHICH TOOK ALL DAY, EVEN THOUGH ALL THEY HAD TO DO IS OPEN THE GLOVE COMPARTMENT AND LOOK, THE DEALER HAD ME SIGN TWO IDENTICAL PIECES OF PAPER WITH LARGE DOLLAR AMOUNTS ON THEM. THE PIECE OF PAPER I RECEIVED HAD ALL ZEROS FOR THE DOLLAR AMOUNTS, SINCE THE DEALER LIED TO ME ABOUT HAVING TO REMOVE THE DASHBOARD TO CHECK THE AIRBAG, I AM SUSPICIOUS. COULD THE DEALER USE THE PAPERS I SIGNED TO CLAIM TO HAVE REPLACED THE AIRBAG, BUT NOT DONE SO??? THE LIKELIHOOD OF THEM GETTING CAUGHT WOULD BE VERY LOW. I KNOW THAT THE DASHBOARD WAS NOT REMOVED BECAUSE OF COBWEBS THAT WERE NOT DISTURBED BETWEEN THE DASH AND THE CAR. THE DEALER TOLD ME THAT THE AIRBAG DID NOT NEED TO BE REPLACED AFTER THEY CHECKED THE SERIAL NUMBER.
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Air Bags
10/28/2016
TAKATA RECALL. I AM ACTIVE DUTY MILITARY STATIONED OVERSEAS. I HAVE BEEN IN TOUCH WITH SUBARU AMERICA FOR OVER A YEAR AT THIS POINT TRYING TO GET MY AIRBAG REPLACED, AND THEY HAVE BEEN UNABLE TO DELIVER ON THIS. I HAVE BEEN DRIVING A POTENTIALLY UNSAFE CAR AROUND SINCE I WAS NOTIFIED IN SEPT 2016. I HAVE CALLED AND EMAILED BACK AND FORTH MULTIPLE TIMES, AND THEY HAVE FAILED TO DO ANYTHING OR FOLLOW THROUGH ON THEIR PROMISES AS WELL AS TREATED ME DISRESPECTFULLY ON THE PHONE.
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Engine, fuel/propulsion System
09/22/2017
TL* THE CONTACT OWNS A 2003 SUBARU LEGACY. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR WITHIN THE VEHICLE WITHOUT WARNING. IN ADDITION, THE CONTACT OBSERVED A LEAK OF FLUID LOCATED UNDER THE FRONT PASSENGER SIDE OF THE HOOD. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT THE ODOR WAS MORE STRINGENT WHEN THE VEHICLE WAS IDLING. THE DIAL FOR THE AIR/HEAT WAS FRACTURED AND COULD NOT BE TURNED OFF. THE FAILURE MILEAGE WAS APPROXIMATELY 175,192.
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Air Bags
05/21/2017
TL* THE CONTACT OWNS A 2003 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUBARU OF SONORA IN SONORA, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE CURRENTLY UNAVAILABLE AND WOULD BECOME AVAILABLE IN 90 DAYS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
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Air Bags
08/10/2017
THIS SYSTEM SAYS MY CAR IS 2003 SUBARU LEGACY. THIS IS NOT CORRECT. MY CAR IS A 2003 SUBARU OUTBACK AND HAS BEEN RECALLED AT LEAST ONCE. THE VIN AS ENTERED IS CORRECT.
