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Engine And Engine Cooling
06/07/2009
TOOK MY 2001 BH5 GTB E-TUNE FOR SERVICE AT SUBARU KENYA. DEALER BLED THE OIL WITHOUT REPLACING IT(AS I FOUND OUT LATER). CRUISING AT 80KPH, CHECK ENGINE LIGHT CAME ON, CAR LOST ALL POWER, WAS TOWED BACK TO DEALER. DEALER SAID ENGINE HAD CEASED, SO THEY OVERHAULED IT. SAME THING HAPPENED AFTER 234KM. DEALER SAYS THEY DO NOT UNDERSTAND WHAT PROBLEM WAS AND ARE UNABLE TO FIX IT, SO I HAD TO PURCHASE A NEW ENGINE. FHI JAPAN SAYS MY INITIAL ENGINE WAS NOT BUILT FOR AFRICAN MARKET. SURELY, THEY SHOULD HAVE KNOWN BETTER. I AM SO MAD AT SUBARU KENYA( THE MOST INEXPERIENCED SUBARU DEALERS IN THE WORLD) AND FHI JAPAN!! *TR
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Fuel System, Gasoline
01/10/2006
DURING THE WINTER MONTHS, WHEN THE TEMPERATURE IS IN THE 20'S OR BELOW, THERE IS A STRONG SMELL OF GASOLINE IN THE CABIN WHEN THE CAR IS IDLING AND WHEN I TURN ON THE HEATER FAN. THE SMELL REMAINS IN MY GARAGE AFTER I STOP THE CAR. MY SON, WHO IS A MECHANIC TIGHTENED THE FUEL LINES WHICH SEEMED TO HELP A BIT BUT THIS PROBLEM HAS PERSISTED EVERY WINTER. THERE WAS A RECALL IN 2001 BUT SUBARU MAINTAINS THAT THE RECALL DOES NOT APPLY TO MY VIN NUMBER AND SAYS THAT I NEED TO BRING THE CAR IN AND PAY FOR THE DIAGNOSIS. THERE ARE MANY COMPLAINTS DETAILING EXACTLY THE SYMPTOMS OF MY PROBLEM ON THE WEBSITE, ARFE WHICH LEADS ME TO THINK THAT THE PROBLEM SHOULD BE ADDRESSED BY A BROADER RECALL BY SUBARU.
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Fuel System, Gasoline
10/30/2010
TL* THE CONTACT OWNS A 2001 SUBARU LEGACY OUTBACK. THE CONTACT NOTICED A FUEL SMELL AND WHEN SHE WOULD TURN THE HEATING SYSTEM ON, THE SMELL BECAME UNBEARABLE, FORCING THE CONTACT TO ROLL THE WINDOWS DOWN. THE FAILURE BEGAN OCTOBER 2010. NEITHER THE DEALER OR MANUFACTURER HAD NOT BEEN NOTIFIED NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 130,000. UPDATED 09/28/11*LJ THE CONSUMER STATED THE GAS SMELL ONLY OCCURRED WHEN THE TEMPERATURE WAS BELOW 30 DEGREES. UPDATED 10/05/11
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Fuel System, Gasoline
12/01/2001
RAW GAS LEAK IN COLD WEATHER HAS BEEN A PERSISTENT PROBLEM, OVERWHELMING ODOR IN PASSENGER COMPARTMENT AND AFTER PARKING IN BASEMENT GARAGE. THIS WAS BROUGHT TO DEALERS ATTENTION AT FIRST SERVICE WHEN CAR WAS NEW AND DEALER COULD NOT IDENTIFY ANY PROBLEM. I UNDERSTAND THIS IS STILL A COMMON PROBLEM WITH THIS YEAR AND MODEL VEHICLE FOR WHICH THERE HAS BEEN NO RECALL.
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Fuel System, Gasoline
11/30/2010
TL*THE CONTACT OWNS A 2001 SUBARU LEGACY. UPON ENTERING THE VEHICLE THE CONTACT COULD SMELL A STRONG ODOR OF GASOLINE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THIS WAS A KNOWN FAILURE DUE TO THE FUEL LINES SHRINKING IN COLD WEATHER. AN UNKNOWN REPAIR WAS PERFORMED ON THE VEHICLE. A FEW WEEKS LATER THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 128,000 AND THE CURRENT MILEAGE WAS 130,000. THE CONSUMER STATED THE SMELL WAS MOST PROMINENT DURING THE DAY. ALTHOUGH THE SMELL WOULD SOMETIMES OCCUR WHEN THE HEAT WAS ON AND IT INTENSIFIED WHEN THE FAN WAS TURNED ON. THE PROBLEM BEGAN AT THE END OF NOVEMBER. THE SMELL WAS MOST PRONOUNCED WHEN THE TEMPERATURE DROPPED INTO THE TWENTIES. THE CONSUMER STATED SHE LOOKED FOR EVIDENCE OF A GAS LEAK, BUT WAS UNABLE TO FIND ANYTHING. THE CONSUMER BELIEVED THERE AS DESIGN/DEFECT IN MATERIALS. THE CONSUMER WAS INFORMED THERE WAS NO RECALL ON HER VEHICLE AND SUBARU DENIED ANY RESPONSIBILITY BECAUSE OF THE AGE AND MI...
