2014 Ram 5500 Complaints

TL* THE CONTACT OWNS A 2014 RAM 5500. WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO EIDE CHRYSLER (1112 MISSOURI AVE, BISMARCK, ND 58504, (701) 223-1170) AND CHARBONNEAU CHRYSLER CENTER (346 1ST ST W, DICKINSON, ND 58601, (701) 456-2277) AND WAS INFORMED THAT THE VEHICLE WAS BEING OVERWORKED AND REACHING ITS TOW CAPACITY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 70,942.

MAY 30, 2017 MY 2014 RAM 5500 DIESEL DUMP TRUCK HAD A FIRE UNDER THE HOOD. THERE WAS EXTENSIVE DAMAGE/MELTING FROM THE FIRE. I PURCHASED THE VEHICLE NEW IN APRIL OF 2015 AND IT WAS 'JUST OUT OF WARRANTY" AT JUST OVER 37,000 MILES ON IT. THE SOURCE OF THE DAMAGE WAS DETERMINED TO BE THE DENSO INTERNATIONAL ALTERNATOR. FCA SENT A FIELD INSPECTOR TO THE SERVICE CENTER WHERE THE TRUCK WAS TOWED, AND MY VEHICLE INSURANCE COMPANY ALSO SENT AN INSPECTOR THERE. MY INSURANCE COMPANY WILL COVER MOST OF THE DAMAGES BUT NOT THE ALTERNATOR NOR THE LABOR FOR THE ALTERNATOR AS FCA KNEW OR SHOULD HAVE KNOWN THAT THAT PART WAS DEFECTIVE AS RAM HAS RECALLED HUNDREDS OF THOUSANDS OF ALTERNATORS DUE TO SAFETY FIRE HAZARD BUT THEN CONTINUE TO USE THE SAME MANUFACTURER'S DEFECTIVE PRODUCTS IN THEIR VEHICLES. FCA SENT A LETTER REFUSING TO GIVE GOOD WILL AUTHORIZATION, AS WAS PROMISED BY THE CHRYSLER DEALER I PURCHASED IT FROM, TO COVER THE DAMAGE AND REPAIRS "BECAUSE IT'S OUT OF ALTERNATOR WARRANTY" - THE...

TL* THE CONTACT OWNS A 2014 RAM 5500. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED ON ITS OWN DUE TO THE DIESEL REGENERATION FILTER AND A WARNING MESSAGE APPEARED, WHICH WARNED OF GOING INTO LIMP MODE. THE VEHICLE WAS TAKEN TO THE DEALER (SOLOMON CHRYSLER JEEP DODGE LOCATED AT 409 NATIONAL PIKE W, BROWNSVILLE, PA 15417, (724) 785-8000) WHERE IT WAS DIAGNOSED THAT THE DIESEL PARTICLE FILTER WAS ENGAGED. THE VEHICLE WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 31605523. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS UNAVAILABLE.

2014 RAM 5500 DIESEL PURCHASED NEW IN APRIL 2015 FIRE UNDER HOOD ON MAY 30, 2017. NO LIGHTS CAME ON AS THE SENSORS WERE BURNED OUT AS WELL AS THE ALTERNATOR, THE HARNESSES AND OTHER PARTS UNDER THE HOOD. THE TRUCK WAS IN MOTION BUT FLAMES NOTICED WHEN PULLED IN DRIVEWAY. PUT OUT FIRE AND CALLED DEALER. SPECIAL INVESTIGATOR DEPART LOOKED AT IT AT SERVICE CENTER ON MONDAY, JUNE 5. STILL HAVE NOT HEARD ANYTHING. TRUCK OUR MAIN SOURCE OF REVENUE AND WE ARE LOSING BUSINESS.

TL* THE CONTACT OWNS A 2014 RAM 5500. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY IN REVERSE. IN ADDITION, THE GEAR SELECTION DISPLAY BACK LIGHT CHANGED FROM WHITE TO YELLOW. WHEN THIS OCCURRED, THE VEHCILE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART WAS REPAIRED. THE FAILURE PERSISTED, INCLUDING A NEW FAILURE. THE CONTACT WAS ABLE TO CHANGE THE GEAR SHIFTER WITHOUT THE BRAKE PEDAL BEING DEPRESSED WHILE IN PARK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 400.