2018 Ram 4500 Complaints

The contact owns a 2018 Ram 4500. The contact stated that while driving 40 MPH, the check engine warning light and other unknown warning lights were illuminated, before the vehicle lost motive power. The vehicle was taken to a dealer, where it was diagnosed that the turbo had failed, and there were 39 diagnostic trouble codes retrieved. The dealer determined that the turbo, the intake manifold sensor, the exhaust pressure sensors, and other unknown parts needed to be replaced. The vehicle was repaired; however, the failure reoccurred four months later. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. Additionally, the contact stated that while driving 15 MPH to park the vehicle, while her husband and dog were occupying the passenger’s side seat, the brake pedal was depressed, but the vehicle failed to respond and struck one of the contact's parked vehicles. The contact st...

The contact owns a 2018 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the vehicle failed to respond immediately, causing the braking distance to be extended. There were no warning lights illuminated. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was 31,885. VIN tool confirms parts not available.

The Anti-Lock Brake(ABS) & Electronic Stability Control(ESC) warning lights will come on and off during normally driving conditions. When The ESC light comes on the cruise control is non functioning. If the cruise control is set when the warning light is off, the cruise will disengage when it comes on.

4X4 DRIVE SHAFT FAILED. WHILE TRAVELING ON INTERSTATE THE FRONT DRIVE SHAFT BROKE AT THE U-JOINT. I'VE ONLY USED THE 4 WHEEL DRIVE OPTION 2-3 TIMES AND THE TRANSFER WAS IN 2H AT TIME OF FAILURE. FRONT ALUMINUM WHEELS FRACTURED. BOTH FRONT WHEELS GOT HAIRLINE CRACKS. ONE AT ABOUT 145K MILES AND THE OTHER AT ABOUT 160K. 90% OF MILES ARE HIGHWAY MILES.