2018 Porsche Macan Complaints

The contact owns a 2018 Porsche Macan. The contact stated that while driving or while the vehicle was parked, there was an abnormally strong fuel odor inside the vehicle, and the odor was coming from underneath the rear passenger’s seat. The contact raised the rear passenger’s seat and became aware that the cover of the fuel pump was wet. The contact had stopped driving the vehicle due to the possible safety risk. The contact associated the failure with NHTSA Campaign Number: 20V077000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The dealer was not contacted. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 85,558.

The vehicle is leaking fuel from the top of the tank, filling the cabin with fuel odor. I contacted the dealership due to the recall for the 2018 Macans with this exact issue and my vehicle matches ever symptom of the recall yet they are stating my vehicle is not included and I must pay out of pocket for towing, diagnostics and repairs.

A strong gasoline odor developed around my 2018 Porsche Macan while parked in a closed garage. Over several days, the odor became noticeable inside the passenger compartment and was strongest near the rear passenger seat. No check-engine light or other warning appeared. Because of the potential fire hazard, the vehicle was towed to an authorized Porsche dealer rather than driven. The dealer confirmed the fuel odor from the rear-seat area. After removing the rear seat, the Porsche technician documented: “FOUND TOP HAT FOR FUEL SUPPLY IS CRACKED AND LEAKING FUEL.” The dealer replaced Porsche part PAC-919-679, identified on the invoice as “FLANGE WITH FUEL FILTER,” along with associated seals/parts. I learned that NHTSA Recall 20V-077 / Porsche Campaign ALA2 involves certain 2015-2018 Macans and cracking/damage involving the fuel pump/filter flange that can result in fuel leakage, fuel odor, and increased fire risk. Porsche Cars North America states that my vehicle's VIN is not include...

The contact owns a 2018 Porsche Macan. The contact stated that while the contact's wife was driving at an undisclosed speed, the contact's wife noticed an unusual odor in the interior and the exterior of the vehicle. In addition, the contact inspected the vehicle and noticed a fuel leak on the ground underneath the vehicle. The contact stated that the failure was persistent. The contact stated that the vehicle was a fire hazard and unsafe to drive. The dealer was made aware of the failure. The contact was informed of NHTSA Campaign Number: 20V077000 (Fuel System, Gasoline) however the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 44,920.

My fiancé was driving the car normally on the elevated interstate at about 130 in the morning central time on Monday, April 20 when the suddenly burst into flames! The entire vehicle is destroyed bumper-to-bumper the fuel pump on these models are apparently reason for recalls because of this exact reason.my fiancé's life was endangered because of this fire.thank Goodness there was no collision.police inspected and towed the vehicle