2010 Nissan Murano Complaints

While driving 70+ mph on a federal highway at night, I heard a loud explosion noise followed by glass raining into my vehicle cabin. (The shade was open.) We quickly closed the shade which caused a few more shards of glass to fall into the car. The noise caused by air vibrating the sunroof shade was nearly deafening but we were two hours drive away from home and decided to continue driving praying that no one would toss a cigarette butt or anything similar out of their car where it might land on our now-exposed roof. It wasn’t until we were able to exit to a gas station that we could see the extent of the damage and take photos.

The contact owns a 2010 Nissan Murano. The contact stated while driving 45 MPH, the contact heard an abnormally loud sound. The contact drove the vehicle to a nearby local independent mechanic, and the vehicle was diagnosed with a corroded subframe. The contact was informed that the subframe needed to be replaced. The vehicle was not repaired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 100,000.

The contact owns a 2010 Nissan Murano. The contact stated that while her daughter was driving at an undisclosed speed, she heard an abnormal knocking sound coming from the rear of the vehicle. The vehicle was taken to an unknown dealer, where it was diagnosed that the rear subframe was corroded and fractured in half and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.

The Dash above the glove compartment has developed a crack from some unknown reason. As this crack appeared the air bag warning signal began flashing. I called Nissan to let them know what had happened with the dash cracking and the airbag warning, and that this was a safety issue that has occurred through no fault of mine. They told me that there was no recall on the car and I was responsible. The dash should not just crack ! And If the airbag system is compromised due to this cracking I feel Nissan should be responsible to make the necessary repairs! The car has less than 60,000 miles on it and is under a roof when not being driven.

The contact owns a 2010 Nissan Murano. The contact stated that while driving at an undisclosed speed, a rumbling noise was heard coming from underneath the vehicle. The check engine warning light was illuminated intermittently. The vehicle was taken to an independent mechanic, where it was diagnosed that the rear subframe and front axle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.