2021 Nissan Kicks Complaints

Apple Play/radio do not turn on once the car is started. I brought it to the dealer and was told that there were no updates available at this time and I would have to replace the unit.

Aloha, TSB NTB22-028 and NTB23‑018, March 2023 clearly a defect pattern in the infotainment system. Audio distorts and navigation screens freezes which could result in an accident. I contacted Nissan consumer affairs case # XXX. It was escalated to an area manager who recommended I reach out to NHTSA. Nissan is only willing to cover 50% of the cost to replace the infotainment system. Hopefully by sending this complaint form it will help having the whole cost covered. Mahalo, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The likely failed component is the Electronic Steering Column Lock (ESCL). Associated systems include the steering column, BCM, and EPS motor. Yes, the vehicle and component are available for inspection upon request (Owner: [XXX] , [XXX] ). The safety of the owner and other drivers was put at risk by the sudden, unpredictable loss of steering control (locking mid-turn). This makes it impossible to safely navigate curves or avoid hazards, leading to a high risk of a severe crash, injury, or fatality. The no-start condition also strands the owner. UNKNOWN. The report only states that the symptoms strongly align with an ESCL failure based on a diagnostic summary, but does not explicitly confirm a dealer or independent service center has reproduced or confirmed the specific ESCL component failure. UNKNOWN. The report does not mention inspection by the manufacturer (Nissan), police, or insurance representatives. The main warning symptom is the intermittent brake warning light (randomly...

My vehicle has a serious safety defect involving the braking system and related electronic controls. The vehicle is available for inspection at any time. The main failure is sudden, unintended braking without me pressing the pedal. On November 5, 2025, around 6:20 p.m., the vehicle brake-checked in traffic and almost caused a rear-end collision. This continues to put my safety and the safety of others at risk every time I drive, but I have no other transportation for work. Along with the sudden braking, the car has loud crunching and dragging noises when braking or beginning to move, difficulty shifting between Drive, Reverse, and Park, and intermittent warning lights. Warning lights have appeared several times, and on one occasion stayed on long enough for me to bring the vehicle in. These symptoms first began in July 2025 and have continued ever since. The problems have been repeatedly reproduced by me and reported to the dealer. Although the dealership has sometimes claimed they c...

The contact owns a 2021 Nissan Kicks. The contact stated while driving approximately 45 MPH, there was a loud boom coming from the engine compartment with several unknown warning lights illuminated. The contact stated that the traffic light turned red, and the contact stopped the vehicle, and the vehicle failed to move when the light turned green. The contact stated that the driver behind started honking the horn however, the contact was unable to drive off and waved the other driver to go around. The contact stated that when the vehicle finally responded, the vehicle reversed instead and crashed into another vehicle. The Police was called, and a Police report was filed. The contact sustained a left side muscle strain from the neck down to the hip. The contact received medical attention at the Emergency Room. The contact called the Insurance provider, and the vehicle was towed to a Collision Center. The contact was informed that the failure was transmission related. The Insurance provi...