2014 Mitsubishi Outlander Sport Complaints

I rear-ended a car after they came to a complete stop at a green light on a road with a 50mph speed limit. I attempted to stop but in the rain my car hydroplaned, and I hit them. Upon impact my seatbelt did not lock up and my airbags didn't deploy despite the fact that I was going at least 20mph. I ended up hitting the steering wheel pretty hard and still have pain, spasms, and soreness.

The contact owns a 2014 Mitsubishi Outlander. The contact stated that the front passenger’s side seat belt was inoperable. The vehicle was taken to the dealer and diagnosed that the front passenger’s seat belt pretensioner needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 120,000.

TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT HAD THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V403000 (SEAT BELTS) AT AUTO STOP MITSUBISHI (PR-2, AGUADILLA PUEBLO, AGUADILLA 00603, PUERTO RICO). UPON PICKING UP THE VEHICLE, THE CONTACT STATED THAT THE SEAT BELT COVER WAS FRACTURED. THE CONTACT INFORMED THE DEALER OF HER CONCERN REGARDING THE SEAT BELT AND WAS INFORMED THAT THE REPLACEMENT PART TO REPAIR THE SEAT BELT WOULD BE ORDERED. THE CONTACT STATED AFTER 4 MONTHS, THE SEAT BELT WAS STILL NOT REPAIRED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO AUTO STOP MITSUBISHI (PR-2, AGUADILLA PUEBLO, AGUADILLA 00603, PUERTO RICO) WHERE IT WAS DIAGNOSED WITH THE SEAT BELT COVER NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.

THE REARVIEW CAMERA SYSTEM SUDDENLY QUIT SHOWING VIDEO WHEN I PUT THE CAR IN REVERSE. THE CAMERA ITSELF STILL WORKS AS I CAN GO INTO THE SETTINGS FOR BRIGHTNESS, COLOR, ETC., THE BACK UP SENSORS STILL BEEP WHEN I AM BACKING UP AND THE REVERSE LIGHTS STILL WORK AS WELL. FROM LOOKING AT THE MITSUBISHI FORUM (HTTPS://WWW.MITSUBISHI-FORUMS.COM/THREADS/REVERSE-CAMERA-NOT-COMING-ON.72338/#POST-360974) , APPARENTLY THIS IS AN ISSUE FOR MANY PEOPLE. ONE FORUM MEMBER STATES AN ETACS CODING ENTRY CALLED 'REAR_CMR_PRST' SAYS IT IS 'NOT PRESENT.' I FEEL THIS IS MOST DEFINITELY A SAFETY ISSUE, PARTICULARLY WHEN BACKING OUT OF A PUBLIC PARKING SPOT. I REALIZE THIS IS A CONVENIENCE ITEM FOR MY YEAR OF VEHICLE (2014), BUT SINCE THE CAMERON GULBRANSEN KIDS TRANSPORTATION SAFETY ACT OF 2007 BECAME LAW AS OF MAY 1, 2018, THESE ITEMS ARE STANDARD EQUIPMENT ON ALL NEW VEHICLES. FROM READING THE FORUM, ANY REPAIRS ARE AT THE EXPENSE OF THE CONSUMER, AND MY LOCAL MITSUBISHI SHOPS HAVE NO IDEA OF WHAT IS W...

THE CAR STARTED SHAKING PROFUSELY WHILE DRIVING. I PULLED OVER AND IT WAS LOUD. I TURNED OFF THE CAR AND EVERYTHING SEEMED NORMAL. I STARTED DRIVING AND AFTER ABOUT 100YARDS IT STARTED SHAKING AND WOULDN'T ACCELERATE. I WAS ON ACCESS ROAD DRIVING. IT CAME ALL OF A SUDDEN.