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Air Bags
01/22/2019
TAKATA RECALL. HAD ORIGINAL AIRBAG REPLACED 2 YRS AGO. RECEIVED A LETTER FROM MITSUBISHI STATING I NEEDED TO HAVE IT DONE AGAIN. I CALLED CUSTOMER SERVICE FOR MITSUBISHI WHEN I LEARNED THEY NO LONGER HAVE A MITSUBISHI DEALERSHIP LOCALLY. I WAS ADVISED AT THAT TIME THAT THE NEAREST DEALERSHIP , IN EITHER DIRECTION, WAS 4-5 HOURS FROM WHERE I LIVE. I WAS ADVISED THAT I NEEDED TO CALL ALL THE MECHANICS IN THE AREA TO FIND ONE THAT IS CERTIFIED BY MITSUBISHI! IF I COULD FIND ONE AND THEY WERE MITSUBISHI CERTIFIED, THE WORK WOULD BE DONE AND MITSUBISHI WOULD PAY FOR IT. HOWEVER, THEY NEED TO HAVE CURRENT CERTIFICATION. I HAVE CALLED A FEW DEALERSHIPS IN THE AREA, BUT NO ONE HAS A CERTIFICATION FOR MITSUBISHI. I DIDN'T INSTALL THE BAD AIRBAGS. I WOULD HAVE TO TRAVEL TO EITHER OF THESE DEALERSHIPS, SPEND THE NIGHT IN A MOTEL, WAIT FOR THE APPOINTMENT AND WORK TO BE DONE, AND DRIVE HOME. THIS IS RIDICULOUS! IN THE MEANTIME, I HAVE RECEIVED A SECOND LETTER FROM MITSUBISHI STATING THA...
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Air Bags
08/20/2018
2004 MITSUBISHI LANCER. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED HE IS TOO VISUALLY IMPAIRED TO DRIVE THE LONG DISTANCE TO HAVE THE VEHICLE REPAIRED; THEREFORE, ACCEPTING ALL RESPONSIBILITY OF THE CONSEQUENCES. *JS
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Suspension
07/20/2018
TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT STATED THAT THE VEHICLE WAS PULLING TO ONE SIDE AND THE TIRES WERE WORN DOWN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE FACILITY WHERE IT WAS DIAGNOSED THAT THE CROSS MEMBER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). NO FURTHER ASSISTANCE WAS PROVIDED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
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Suspension
07/01/2018
I WAS GOING TO REPLACE THE FRONT CONTROL ARMS ON MY OWN BUT NOW I AM ONLY GOING TO BE ABLE TO REPLACE THE FRONT PASSENGER CONTROL ARM BECAUSE THE DRIVER SIDE CONTROL ARM IS CORRODED AND THE BOLT DOES NOT COME OUT. I WAS GOING TO BUY THE CROSSMEMBER MYSELF BUT THAN A FAMILY MEMBER SHOWED ME A LINK THAT SAYS THIS CROSSMEMBER ON MY MODEL COULD BE A RECALL. BEFORE I REALIZED HOW CORRODED IT WAS I TOOK IT TO A DEALERSHIP DUE TO A RECALL ON THE PASSENGER AIR BAG AND THE DEALERSHIP REPLACE IT AND THEY SPRAYED SOME ANTI-CORROSION ON THE CROSSMEMBER BUT FORGOT TO MENTION THE HOLE THE CROSSMEMBER HAD. THE VEHICLE WAS STATIONARY AT HOME
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Air Bags
04/01/2018
2004 MITSUBISHI LANCER. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE DEALERSHIP WOULD NOT PROVIDE A CONVENIENT OPTION TO HAVE THE RECALL REPAIR COMPLETED.*JS