2018 Mercedes-benz GLE-Class Complaints

Owners of affected Mercedes-Benz vehicles were given no meaningful advance warning that core, built-in safety and emergency communication systems would be permanently disabled. No replacement system has been offered, no retrofit path exists, and no alternative emergency solution has been provided. The manufacturer has instead unilaterally orphaned these vehicles by discontinuing backend support required for functionality that was present at the time of sale. These vehicles were manufactured and sold with non-paywalled, standard safety features, including automatic emergency call (E-Call/SOS), crash notification, and airbag deployment communication designed to contact emergency services when a driver may be incapacitated. With the discontinuation of backend services, these safety-critical functions will no longer operate, meaning there will be no automatic communication of airbag deployment, crash events, or emergency assistance requests, despite the physical hardware remaining install...

While driving, the vehicle’s serpentine/fan belt snapped. The loose belt struck and pulled out a sensor plug. Immediately the engine shut down and was later found to be seized. The vehicle had no prior warnings or known issues and was maintained according to manufacturer recommendations. There were no other warning signs ahead, the car is always maintained. I have records of all the maintenance, and there was not a single Check engine light, or any other kind of issue. Consequence: Engine seized, vehicle not drivable, substantial repair or replacement required. •Condition & maintenance: All services up-to-date, regular oil changes, no previous related issues. •Supporting documentation: Mechanic’s inspection report, service records, tow bill, photos of belt damage and sensor plug. •Impact: Unexpected catastrophic failure at low mileage; potential defect in belt/pulley/auxiliary-system interface posing risk of sudden breakdown. •Request: Investigation of whether this is an isolated failu...

The fuel pump has been failing and shutting off and has been hesitant when taking off. It can leave you stranded in the middle of the road or if you turn left in front of people the car may stall and can cause a crash. Yes and independent dealer and the dealer both know it’s a problem. I took the vehicle into a Mercedes dealer and the fuel pump had a recall on it and the dealer refused to replace it although I had a engine code that they could pull up referring them to the fuel pump and the fuel pump not priming as it should in every start up. The failure happened a few months ago and I took it in and the dealer drilled a home in the rear of my car and failed to replace the fuel pump, which was covered under the warranty. And the dealer admitted there was water in the trunk area which corroded the fuel pump.

Safety issue with regarding the TCU (Telematics Control Unit). Active recall does not include my VIN# /Make & Model. NHTSA campaign number 22V365. My car has Constant SOS Inoperative Message after battery failure in 2021-2022.

My wife was hit pretty bad and was transported to hartford hospital and none of the airbag was deployed. I need help to sue Mercedes Benz. I thank god my daughter not in the car and my wife is alive. Attach are the photos and the east hartford can testify that none of the airbag save or protect my wife. I am disappointed at Mercedes and I have another Mercedes at home which am even scared to drive