2019 Mercedes-benz GLA-Class Complaints

The contact owns a 2019 Mercedes-Benz GLA250. The contact stated that there was water leaking from all four grab handles above the front and rear driver's and passenger's side seats. Upon inspection, the contact noticed water stains around the sunroof and headliner. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 18V912000 (Visibility, Air Bags); however, the VIN was not included in the recall. The failure mileage was approximately 80,000.

The contact owns a 2019 Mercedes-Benz GLA250. The contact stated that while the vehicle was idling, there was an abnormally strong fuel odor inside and outside of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that fuel was leaking from the fuel rails at the fuel injectors. The mechanic related the failure to NHTSA Campaign Number: 21V961000 (Fuel System, Gasoline). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 61,000.

The contact owns a 2019 Mercedes-Benz GLA250. The contact stated while driving 30 MPH, the vehicle lost power steering functionality and the vehicle independently turned off. The contact pulled over to the side of the road and restarted the vehicle. Several unknown warning lights were illuminated. The vehicle was diagnosed by an independent mechanic. The contact was informed that the front driver’s side wheel speed sensor needed to be replaced. The wheel speed sensor was replaced; however, the failure recurred. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 29,000.

The contact owns a 2019 Mercedes-Benz GLA250. The contact stated that while his wife was driving 25 MPH, the transmission inadvertently shifted into neutral(N). The Reverse Inoperative message was displayed. The contact's wife turned off and restarted the vehicle before driving to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 21V033000 (Power Train) however, the VIN was not included in the recall. The failure mileage was unknown.

The contact owns a 2019 Mercedes-Benz GLA250. The contact stated that while his son was driving approximately 55 MPH, the transmission erroneously shifted to neutral causing the vehicle to lose motive power and stall. Moments later the vehicle was restarted, and the vehicle operated normally. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed that the VIN was not included in the NHTSA Campaign Number: 21V033000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The VIN was not available. The failure mileage was 50,000. The contact stated that the vehicle shifts into neutral at highway speeds and it shows a transmission error.