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Electrical System
06/26/2026
The contact owns a 2017 Mercedes-Benz GLA 250. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. In addition, the contact stated that the warning lights turned off one after the other and the instrument cluster independently powered off. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,669.
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Tires
04/02/2026
Tire size 235/40 R20. Both front tires extremely worn in an uneven way with 1 having metal showing. Discout Tire in Lafayette, IN inpected and stated, "Lucky to be alive given how dangerous it is to drive on tires with metal exposed." Ordered new tires. Wouldn't even let us leave the parking lot due to safety. Used spare tire we carry to get home. Michelin denied the warranty claim due to improper servicing. No warning alerts. Vehicle was recently serviced by Mercedes of Lafayette on 3-34-26. Collected payment and handed my wife the key without volunteering ANY issue of ANY kind. Wife questioned if they even check the warning alert about brakes. Stated brake pads were in the yellow. Riding in the vehicle several days later, I noticed a loud road noise. Could not initially detect any obvious damage like a nail. Sound persisted. Stopped again. Turned steering wheel to expose the inner part of the tires. Zero tread and sharp metal exposed. Immediately took to Discount Ti...
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Tires
04/02/2026
Tire size is 235/40 R20. Both front tires were extremely worn in an uneven way with 1 having metal showing. Discount Tire inspected the tires and stated that we were, "Lucky to be alive given how dangerous it is to drive on tires worn so badly with metal exposed." Discount Tire in Lafayette, IN inspected the tires. We ordered new tires that would take at least a day to be shipped. Wouldn't even let us leave their parking lot with the car in the condition it was in due to safety concerns. Luckily, we carry a spare, and were able to use that to get home. Michelin reviewed the warranty claim submitted by Discount Tire, and denied the claim due to improper servicing. No warning alerts. The main issue is that the vehicle was recently serviced by the Mercedes dealer in Lafayette, IN on 3-24-26. They collected the payment and handed my wife the key. They did not volunteer ANY issue of ANY kind. She questioned if they even checked the warning alert about the brakes. They stated th...
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Air Bags
08/12/2025
The contact owns a 2017 Mercedes-Benz GLA250. The contact stated that the warning light that the driver’s side air bag required service was illuminated. The contact stated that the warning light was constantly illuminated. The vehicle was taken to two independent mechanics, and the contact was informed that there might be a recall associated with the VIN. The contact stated that one of the independent mechanics retrieved a DTC that the "Squib to the Driver's Side Air Bag had an Open Circuit" and needed to be replaced. The vehicle was not repaired. The contact called a local dealer and was advised that there was a recall for the year, make, and model vehicle; however, the VIN was not included in the recall. The vehicle was not repaired. The contact researched online related to the failure of NHTSA Campaign Number: 17V627000 (Air Bags). The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 6...
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Unknown Or Other
02/07/2023
1. *Component Failure*: The sunroof/moonroof has stopped functioning correctly due to broken plastic rail guides/sliders, causing issues with opening and closing. Additionally, there's a potential risk of the sunroof detaching from the vehicle due to faulty bonding between the sunroof glass panel and the sliding roof frame. 2. *Safety Risk*: The safety risk is significant, as a detached sunroof can pose a hazard to other road users if it separates from the vehicle while driving at high speeds. This issue can lead to accidents, injuries, or even fatalities. 3. *Problem Confirmation*: Yes, the problem has been confirmed by an Authorized Mercedes dealer, who has inspected the vehicle and acknowledged the issue. 4. *Inspection*: The vehicle has been inspected by the Authorized Mercedes Dealer. Given the recent recall notices from Mercedes-Benz regarding sunroof issues, it's possible that my vehicle might be affected by a similar problem. 5. *Warning Signs*: There were no warning lamps, mes...