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Engine
05/26/2023
The contact owns a 2019 Mercedes-Benz CLS53 AMG. The contact stated that while driving approximately 25 MPH, there was an abnormal clicking sound detected. The check engine warning light illuminated. The vehicle was towed to the local dealer who informed the contact that there were metal fragments inside the engine. The vehicle was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 80,000.
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Tires
02/27/2023
I was scared for my life. I was driving on the freeway and went to change lanes then all of a sudden i lost control and slid sideways and luckily didn’t hit anything. These tires only have 3000 miles on them and are COMPLETELY BALD!! This is not safe and horrible. Falken needs to make this right
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Steering, wheels, service Brakes
12/24/2022
Okay so I purchased my car at west covina dealer and found out they sold me a cracked rim when my tire pressure got low. I took it to the tire shop to find the nails on my tire but they found there were crack on my rim. I never had any accidents after I puchased it and I almost got killed because the rim is broken. I have photos and I fixed it at the body shop. Also after i fixed my rim, next day my wheel was about to fall off becasue the wheel lock was loose.
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Electrical System
09/25/2021
While driving on an interstate highway, I received a yellow "48V Battery malfunction" notice. Because this battery had failed before, I had read on internet forums that the car could just stop working, so I took the next exit (about 3-4 miles). At the top of the ramp, I had a red "Battery Malfunction" (red=stop driving); then, within 15 seconds the car had no power and gave me a critical "engine overheated" message. I was able to coast into a parking lot. Had I not exited, the loss of power would have likely resulted in an accident and we could have been killed. I believe the battery powers the water pump (amongst other things) and that caused the engine to overheat and shut down - but with no warning of overheating. This is the second time the battery has failed - first at 15 months and approx 17,000 miles. I had to wait 3 1/2 months for a new battery (they can't keep up with demand - this tells me the problem is widespread) ) and now around 22,000 miles and 5 months after gett...
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Wheels
04/08/2021
i have never cracked a wheel before but 2 cracked wheels in 6 months.There was no single bump that said aha im cracked. the tire light just comes on. the first one killed the tire but the second one the tire was fine.first incident 10/2020 and second was 4/8/21