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Service Brakes
11/16/2023
I brought the car to my Mercedes dealer for a State required safety and emissions inspection. It passed but they said the rear brake line were rusted and needed replacement at a cost of $2546.00. This model and numerous others were recently provided an extended warranty for rusted subframes. This is a $5-$7K repair. They do not cover the brake lines or include them as part of the repair. The sub-frame rust from the inside out so it is not initially obvious of impending failure. There is a pending class action lawsuit against MBUSA that mentions the failure to include the brake line and other components. The rusted brake lines are indicative of internal rust of the subframe. I am facing potential brake failure if I don't act on this expensive repair when clearly Mercedes is not acting in good faith to repair the entirety of their faulty components.
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Power Train, electrical System
03/03/2022
Car looses communication with the Electronic Ignition System (keyless system) and while rolling to a stop light, slams the car into park while still rolling. It also will throw itself into park while first accelerating - almost causing the car following me to crash into my rear end.
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Fuel System, Gasoline
12/07/2020
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ CLS550. THE CONTACT STATED THAT AFTER REFUELING AND PARKING IN THE GARAGE, THE ODOR OF FUEL WAS PRESENT COMING FROM THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT FUEL HAD LEAKED FROM UNDER THE REAR DRIVER'S SIDE SEAT. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. NEITHER THE MANUFACTURER NOR THE LOCAL DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
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Seat Belts
10/10/2017
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ CLS550. THE CONTACT STATED THAT THE SEAT BELT DID NOT RETRACT. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
