2023 Mercedes-benz C-Class Complaints

The above multiple problems/parts at issue. To include Other/I am not sure. Started at or approximately February 2023. The (Automatic Folding Side View Folding Mirrors before resolution) Malfunctioned 3 separate times before being fixed. During that time the (Cooling System Malfunction Reduced Drive Performance Service Required), displayed 2 separate Unknown Dates on the Dashboard Screen. The MB Dealership Service Diagnostic Check made was not Able to Detect the Trouble and was Never Fixed). On Monday, 08/21/2023, by (USPS) delivered a Mercedes Benz Official Letter Head Dated August 2023, stating that an (IMPORTANT SAFETY RECALL) for my Make and Model was issued. For the (Fuel Pump Impeller Module & Unfortunately, the Remedy is Not Yet Available). August 2023, the (Battery Voltage Level Percentage Warning Light) displayed 2 separate times. Then unknown dates, the front left driver's and right passenger's window were only going down by about 10-25% and up by about 90%, without comp...

The contact owns a 2023 Mercedes-Benz C300. The contact stated while driving 50 MPH with the Intelligent Cruise Control activated, with no other vehicles or objects nearby, the vehicle inadvertently slowed down. After restarting the vehicle, the vehicle returned to normal functionality but later displayed the following messages: “Active Emergency Stop Assist Currently Unavailable”, and “Active Steering Assist Inoperable”. The Forward Collision Avoidance warning light was illuminated. The vehicle was taken to the dealer but not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,000.

The contact owns a 2023 Mercedes-Benz C300 equipped with Bridgestone RFT Tires, Tire Line: Turanza 100, Tire Size: 225/45/R18, DOT Number: VRJ7V4Y. The contact stated that while driving at approximately 40 MPH, the driver's side tire exploded. The contact stated that a "0 PSI driver side front tire" warning light was illuminated. The contact stated that he observed that the driver's side tire had a portion blown out on the sidewall of the tire. The vehicle was towed to a local dealer where it was diagnosed that the blowout had been due to external sources and not tire structural integrity. The manufacturer was notified of the failure. The contact stated that the vehicle was no longer equipped with a spare tire, and the contact was informed by the dealer that any type of spare tire for the vehicle was unavailable for purchase. The contact had been told by the manufacturer that the vehicle had been equipped with "run flat tires" and there was no need for a spare tire. The approximate veh...

The contact owns a 2023 Mercedes-Benz C300. The contact stated while reversing, the check engine warning light illuminated and the vehicle lost motive power, stalled and shutoff. The contact was able to restart the vehicle, but had the vehicle towed to the dealer. The dealer stated that no cause for the failure was found but updated the software. The failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 3,900.

Major safety issue - PHANTOM BRAKING. On 2 separate occasions the vehicle engaged emergency braking while there was no apparent hazard. This phantom braking was very dangerous. This car has adaptive cruise control. It occurred in the exact same spot on Interstate-84 and NE 21st Avenue in Portland, Oregon while traveling east bound. The cruise control was on and engaged in incident 1. Cruise control was on, but not set, in the second incident. First incident was approximately 6/1/23. Second incident was 7/16/23. I have reported to Mercedes Benz Customer service. Case opened #2-42097036640. I will contact the dealership to report as well.