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Electrical System
01/18/2026
The secondary instrument fuse block located on the driver's side of the dashboard erupted in flame while the vehicle was being driven, endangering its occupant, causing significant damage to its interior, and resulting in a local law enforcement "traffic hazard" determination.
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Electrical System, air Bags
07/23/2024
The contact owns a 2003 Mercedes-Benz C320. The contact stated that the sunroof had failed to open, and the sunshade cover failed to close, causing the sunrays to penetrate the vehicle. The vehicle was taken to the dealer, where an unknown assessment was made. The vehicle was not repaired. Additionally, the contact stated that the horn was inoperable. The SRS warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with front driver's side air bag failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 124,000.
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Tires
03/16/2024
The PRINX tires and the dealer - Mavis Tires, Auburn Avenue, Columbus, Georgia, are equally to blame for the flat I had in traffic endangering myself and other motorists with Brand New Prinx Tires, and also the skid I had at an intersection in Columbus Georgia. It's the old story of Chinese aftermarket parts that do not fit causing accidents. Prinx pushes Mavis to make sales of their 205/55/16 even though my Mercedes C240 door panel sticker shows the brands Mercedes lists for safety as in climates averaging 39 degrees and above for traction size 225/50/16 has to be placed in the rear (205 only on the front) and I did by buying more tires I didn't need and that stopped the skidding. MAVIS also installed the Prinx tires pretending to have replaced the dry-rotted stems, I had a flat at an intersection endangering other drivers, my wheel was also damaged. I have replaced the other stems and the rear tires which did not fit and had poor traction, but MAVIS will not exchange with me for a pr...
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Visibility/wiper
10/15/2023
The contact owns a 2003 Mercedes-Benz C230. The contact stated that the windshield wipers inadvertently stopped working. The contact jiggled the windshield wiper arm, and the windshield wipers wiped the windshield twice and then stopped operating. There were no warning lights illuminated. The contact called an independent mechanic, who replaced the calipers, but no assistance was provided regarding the windshield wipers. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 166,000.
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Visibility
07/12/2023
The contact owns a 2003 Mercedes-Benz C320. The contact received notification of NHTSA Campaign Number: 22V954000 (Visibility) however, the contact was advised by the dealer that he needed to open and close the sunroof to perform the recall however, if the motor failed the contact would pay for the repair of the motor. The contact called the manufacturer and was provided with the same information. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
