-
Fuel System, Gasoline
08/25/2023
The contact's daughter owns a 2022 Mercedes-Benz C300. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
-
Fuel/propulsion System
08/11/2023
A recall was issued for the fuel pump, creating a major safety issue and increased risk of collision, which still no available remedy. The manufacturer has failed to provide a resolution in a timely manner, especially for such a vital competent wearing down every day. Furthermore, the manufacturer has offered not other alternatives such as loaned vehicle or compensation for the risk of sudden motor failure.
-
Electrical System, engine, back Over Prevention
05/09/2023
Throughout the year, the car had many issues, the blind spot sensors and glass sensors didn't work, and it constantly showed that the stop/start system wasn't working. Twice, the car turned off by itself at a stoplight. Since everything is controlled through the car's large monitor, including the navigation, air conditioning, and all other functions, the monitor frequently shut off and it was necessary to turn it off and on again, or wait until the next day for it to work again. The scariest incident happened during a heavy rainstorm. I was driving on the road surrounded by other cars when my car suddenly stopped abruptly and began to park itself in the middle of the road. All sensors failed! The cameras were going in and out without stopping, all sensors were beeping loudly and flashing, the check engine light came on, and the blind spot sensors wouldn't turn off. I couldn't do anything with the car or control it. I turned the car off and on four times just to get it off the road. Whe...
-
Electrical System, lane Departure, forward Collision Avoidance
05/23/2023
Upon starting my vehicle today the center screen did not power on. The vehicle displayed several messages indicating various safety features were unavailable, including blind spot assist, lane keeping assist, parking assist, etc. Additionally, the exterior cameras (e.g., reverse camera) were inoperable as well. Since the center screen controls the sound system and climate control system, those systems were also unavailable. I restarted the car several times but the screen remained off. I purchased this car in August 2022 and have driven it approx. 3,600 miles - this is the second time this issue has occurred. The first time happened in Sept 2022 and it resolved by itself the following day. However, I believe this problem presents a safety concern since most, if not all, of the vehicle's various safety systems are disabled when it occurs.
-
Forward Collision Avoidance
04/19/2023
The contact owns a 2022 Mercedes-Benz C300. The contact stated that while driving approximately 40 MPH, the active brake assists erroneously activated, causing the vehicle to abruptly stop in the middle of the road, nearly causing a rear end collision by another vehicle. During the failure there were no vehicles or objects present in front of the vehicle to cause the active braking system to be activated. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 4,500.
