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Suspension
11/11/2023
My car has a rotten rear subframe and has holes in it and the dealer doesn't want to repair it and Mercedes announced that it had a 20 year extended warranty. I'm from Manchester, New Hampshire. They inspected it and say they can't change it for free. The warranty doesn't cover it. I don't know what's going on. with that
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Steering, electrical System, engine
11/07/2023
Car worked fine, all the sudden it wouldn't turn over, I would put the key in and turn it and nothing would happen, I was stuck and had to catch a ride, lucky that I was able, a car company that is supposedly reliable shouldn't allow there cars to completely give out on people during the middle of winter storms and not take ownership, when the customer has taken good care of the car. Talked to several mechanics and turned out it was the Electronic Steering Lock (ESL) module that had malfunctioned probably due to the software and electrical. Due to this only the Benz dealerships can repair, I had to tow it to a dealership and was charged around $2000 after haggling over the price. Terrible experience and should be recalled by MB, I have seen many complaints about this online and was very disappointed there wasn't a cheaper solution. Was both a safety issue, inconvenient and very costly.
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Suspension
08/01/2023
rear subframe corrodes and detaches from car. a class action lawsuit has been filed in georgia and california. this effects many mercedes models. dealer stated the lawsuit extends to 08 models as well.
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Steering, electrical System
08/18/2023
All of a sudden, the car would not start and inserting the key and turning doesn't do anything. Turns out that like many other folks, the Electronic Steering Lock module is faulty and preventing the car from starting. Found out that only the dealer can fix it and mercedes provides the replacement part. The cost is unaffordable at $2200 from the dealer and the part is back ordered and won't be available for approximately 2 months. This is completely unacceptable and mercedes should prioritize and fix this issue as a safety issue with a recall since it completely makes the car non-driveable and nobody but the dealer can fix this, which allows the dealer to charge any amount they like.
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Service Brakes
08/01/2023
Brake Booster vacuum leak causing it to not brake properly. Requires more pedal pressure to come to a stop. Extremely dangerous
