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Steering
06/28/2025
June 2, 2025 To Mercedes Customer Service: Safety Issue. This weekend I experienced the most frightening encounter that I ever had in a car. As I was driving on a 4-lane bypass highway at 55MPH my car suddenly and erratically turned to the right almost sending me into the cement bridge guards (I was driving over a river bridge). As I tried to correct the car, it then veered sharply left sending me into the passing lane where other traffic needed to avoid hitting me. Then after the car was stabilized “ESP inoperable” light came on. I had nowhere to pull off on this particular highway and had to continue to drive until I got to an exit. Took to my dealership. Apparently cause is “broken subframe” Not knowing what that meant, I looked it up, only to find a longstanding problem in Mercedes vehicles. I feel fortunate to have avoided a serious accident/injuries. But I have to say I am disappointed in the Mercedes response to this issue and the recall which only focuses on particular years...
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Service Brakes
03/09/2025
Grinding nose after I did the breaks. And when I press the gas it acts like the e brake is on on
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Fuel System, Gasoline
07/15/2024
The contact owns a 1997 Mercedes-Benz C230. The contact stated that on several occasions while driving at various speeds, the contact heard fluttering sounds coming from the engine compartment. The contact stated that on two occasions, the vehicle stalled. The contact was able to restart the vehicle each time. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred approximately two months later. The manufacturer was not notified of the failure. The failure mileage was approximately 300,000.
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Air Bags
07/09/2024
The contact owned a 2007 Mercedes Benz C230. The contact received notification of NHTSA Campaign Number: 19V918000 (Air Bags) and would like to be removed from the recall distribution list. The manufacturer was notified. The local dealer was not contacted regarding the matter.
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Engine
08/24/2023
I am writing about this incident after finding out about the lawsuit filed against Mercedes concerning problems with the balance shaft, the soft metal they used in production, and the COMMON engine codes (P0016 & P0017). I am [XXX] and I was on the highway with my girlfriend going around 75mph and I smelled a burning smell and thought it might’ve been the truck/one of the cars in front of me. All of a sudden my power steering was gone and my car basically lost all power. Only the brakes worked. Thank god the other cars were far enough away from me and I didn’t put anyone else in danger. Due to the loss of control I was forced to pull into the breakdown lane on the LEFT side which was so incredibly dangerous since the highway was so busy. I eventually pulled to the right side of the highway when there was enough space and time to do so and opened my hood and saw that my tensioner blew and the serpentine belt came off. I was so angry because the dealer that sold me the car told me the c...
