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Power Train, engine
07/15/2014
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C230. WHILE DRIVING BETWEEN 25-30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 02/05/16*LJ UPDATED 02/11/16 *JB
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Seat Belts
04/28/2015
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C240. AFTER THE VEHICLE WAS STARTED, THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE NITROGEN POWER SEAT BELT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS UNAVAILABLE.
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Fuel/propulsion System
05/25/2014
I SMELT FUEL INSIDE MY CAR WHENEVER MY CAR WOULD BE FILLED TO A FULL TANK OF GAS AND FOR A PERIOD OF TIME UNTIL THE FUEL LEVEL DROPPED. MY CAR STARTED TO DRIVE FUNNY AND NOT ACCELERATE NORMALLY THEN STOPPED ALL TOGETHER. MERCEDES DIAGNOSED IT AS A FUEL SYSTEM ISSUE. I BOUGHT THE PARTS AT MERCEDES AND HAD IT REPAIRED AND THEN THEN RECEIVED A WEEK LATER A RECALL FOR THE FUEL SYSTEM AS A SAFETY ISSUE. . THE DEALER DID NOT FIX MY CAR AND HAS AVOIDED THE ASSISTANCE TO RESOLVE THE ISSUE AND I CAN NOT REACH ANYONE AT MERCEDES CORPORATE THAT CAN HELP.
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Air Bags
06/21/2015
TL* THE CONTACT OWNED A 2004 MERCEDES BENZ C320. WHILE STOPPED, ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED KNEE, BACK, HEAD, AND SHOULDER INJURIES. WHILE WAITING ON POLICE AND MEDICAL SERVICE TO ARRIVE, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE AND THE AIR BAGS STILL FAILED TO DEPLOY. THE CONTACT'S VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. ..UPDATED 08/26/15 *BF MA 10/22/2015
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Engine
01/31/2015
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C230. WHILE STARTING THE VEHICLE, THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT IF THE SOUND BECAME PROGRESSIVELY WORSE, THE INTAKE AND EXHAUST CAM SHAFT ADJUSTER, THE CENTER BOLTS FOR THE CAM SHAFT, AND THE CHAIN TENSIONER WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
