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Visibility
08/01/2020
2003 MERCEDES BENZ C240. CONSUMER WRITES IN REGARDS TO SUNROOF GLASS BONDING SAFETY RECALL. *LD THE CONSUMER STATED THE ROOF CONTIUOUSLY BECAME RUSTED DUE TO A WATER LEAK. *JS
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Visibility
12/20/2019
TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ C240. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN MERCEDES-BENZ OF CHARLOTTESVILLE (1381 RICHMOND RD, CHARLOTTESVILLE, VA 22911, (434) 290-4156) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
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Structure
05/27/2020
AS A TIME MY VEHICLE NEEDS TO BE RENEWAL WITH CALIFORNIA DMV , THE RECALL PART HAS NOT BEEN AVAILABLE FROM MERCEDES MANUFACTURE. MERCEDES BENZ DOES NOT PROVIDE ANY FUTURE TIME FRAME FOR THE RECALL PART THAT WILL EFFECTS ON MY VEHICLE REGISTRATION RENEWAL WITH DMV (IT ALSO MEANS MY RENEWAL WITH DMV WILL BE ON HOLD AND I DON NOT HAVE ANY OTHER VEHICLE TO DRIVE IF IT HAPPENS BY THE TIME THE CURRENT VEHICLE REGISTRATION EXPIRED). I ALREADY CONTACTED WITH LOCAL MERCEDES DEALER AND MERCEDES BENZ US BUT THEY CAN NOT DO ANYTHING WITH THE RECALL ANY TIME SOON BEFORE MY CURRENT REGISTRATION ENDS. MY VEHICLE IS CURRENTLY USING AND HAVE NO ISSUE BUT I NEED TO REDEEM A RECALL PART SO I CAN GET A NEW VEHICLE REGISTRATION AT DMV. *TR
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Power Train, engine
08/16/2019
AT 178,000 MILES THE TIMING CHAIN TENSIONER FAILED WHILE THE CAR DRIVING APPROXIMATELY 25 MPH AND ALLOWED THE TIMING CHAIN TO SKIP SEVERAL TEETH LEAVING THE CAR STRANDED AND POTENTIALLY CAUSING THOUSANDS OF DOLLARS WORTH OF DAMAGE TO THE ENGINE INTERNALS. THE CAR WAS DEALER SERVICED SINCE NEW AND ALWAYS HAD MAINTENANCE ON TIME. THERE IS THOUSANDS OF PEOPLE ONLINE THAT HAVE HAD THE EXACT SAME ISSUE AND MERCEDES BENZ USA REFUSES TO DO ANYTHING ABOUT IT YET THEY ACKNOWLEDGE THEY MADE THEM WRONG BECAUSE THEY HAVE UPDATED THE CHAINS AND TENSIONERS.
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Power Train, engine
03/10/2020
"CHECK COOLANT LEVEL" LEVEL WARNING SIGN WAS ON. APPARENTLY, THERE IS LEAKING OF COOLANT SOME WHERE. IT WAS AT THE WATER PUMP, WHICH WAS REPLACED ON JUNE 20, 2019. IT HAPPENS AGAIN NOW, ABOUT 9 MONTHS LATER.
