2018 Mazda Mazda3 Complaints

The Infotainment system is cracking uncontrollably and will make the rear view camera unusable and a safety issue. It keeps resetting every minute. Mazda corporation wont pay for the repair that they are charging about 1,000 to fix it.

No incidents

What component or system failed or malfunctioned, and is it available for inspection upon request? The high-pressure fuel pump failed. This component failure prevents the car from starting or staying running. The check engine code confirmed the high-pressure fuel pump failure. The failed component is currently at the Mazda dealership and is available for inspection upon request. How was your safety or the safety of others put at risk The car suddenly stalled while driving on the roadway, creating a dangerous situation. If this had happened on the freeway or in fast-moving traffic, it could have led to a serious accident. Losing power and control of the vehicle at higher speeds poses a major safety risk to both the driver and surrounding vehicles. I was fortunate that the failure occurred on a city street rather than on the freeway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The Mazda dealership inspected the vehicle and confirmed that...

The touch screen in my car has developed a malfunction known as “ghost touch,” where the screen glitches and registers inputs I am not making. This failure involves the infotainment system, and the component is still available for inspection upon request. My safety and the safety of others were put at risk because the screen can suddenly change settings, including navigation, phone, and climate controls, while I am driving, which is distracting and dangerous. The problem has not yet been reproduced or confirmed by a dealer or independent service center, nor has the vehicle been inspected by the manufacturer, police, insurance representatives, or others. There were no warning lamps, messages, or other symptoms before the failure—it began suddenly and recently without prior indication.

There is a infotainment display that sits on the center part of the dash that has touch screen capability that over time starts to fail and results in what is known as "ghost touch", where random screen settings change as though someone is using the touch screen on the infotainment screen. I had issues to where settings for screen brightness have changed causing my ability to see the controls being hindered and the radio sometimes turning up loudly and then off causing a scare distraction while driving. This screen is also used for the back up camera. There is currently a class action lawsuit for this.