2015 Mazda Mazda3 Complaints

The infotainment system sometimes has "ghost touches" where random buttons on the screen are pressed without a physical press. This is dangerous because it is extremely distracting to the driver. It often changes songs or calls a random person on my phone contact list. This requires me to quickly and constantly press the "back" button for the infotainment system to prevent it from placing a call. This forces my attention and hands away from the core task of driving while the car is in motion.

The contact owns a 2015 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera image was distorted, blank or failed to activate as needed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000. VIN tool confirms parts not available.

The contact owns a 2015 Mazda Mazda3. The contact stated that while reversing, the rear-view camera image was distorted, black, and failed to appear on the center display. The vehicle was taken to the local dealer, where an unknown software was reprogrammed; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 53,953. VIN tool confirms parts not available.

Mazda opened a recall on the rearview camera not working properly almost one year ago and still has not supplied a remedy. REference: 6023G | Jul 14, 2023 #23V-487

The contact owns a 2015 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.