2015 Mazda CX-9 Complaints

TL* THE CONTACT OWNS A 2015 MAZDA CX-9. WHILE DRIVING 68-70 MPH, THE VEHICLE STALLED. IN ADDITION, SMOKE WAS DETECTED FROM THE ENGINE AND THE CHECK ENGINE, BATTERY, AND OIL WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE WATER PUMP BLEW UP AND COOLANT ENTERED THE ENGINE. THE CONTACT CALLED HERITAGE MAZDA BEL AIR (1800 BELAIR RD, SUITE C, FALLSTON, MD 21047, (410) 575-1351) AND WAS INFORMED THAT THE REPAIRS WERE NOT COVERED UNDER THE WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: 1-2464193497. THE FAILURE MILEAGE WAS 83,183.

I'VE ONLY HAD MY MAZDA FOR 10 MONTHS AND HAVE HAD THE SAME PROBLEM TWICE. THE RIGHT HEADLIGHT SOCKET HAS MELTED AND RENDERING THE BULB USELESS. I NOTICED THE SOCKET HAD BEEN SPLICED INTO THE OLD HARNESS SO I TOOK IT TO THE LOCAL MAZDA DEALER SERVICE. THEY GAVE ME AN ESTIMATE TO INSTALL A COMPLETE NEW HARNESS. TO REMOVE THE LIGHT FIXTURE, THE BUMPER WILL NEED TO BE REMOVED. THE ESTIMATE FOR THIS WAS $643.25! I PURCHASED THE WIRING HARNESS AND WITH HELP INSTALLED IT THROUGH THE PORTS IN THE REAR OF THE FIXTURE IN JANUARY 2019. RECENTLY, THE LIGHT STOPPED ILLUMINATING AGAIN ONLY TO FIND THIS SAME SOCKET HAS MELTED AS THE PREVIOUS ONE DID. IF THIS PATTERN PERSISTS, IT COULD COST $1300 PER YEAR TO HAVE MAZDA FIX IT. THE SPLICED HARNESS TELLS ME THAT THIS HAS BEEN A PROBLEM WITH THIS VEHICLE AT LEAST ONCE BEFORE! BEFORE BUYING THIS MAZDA I FOUND A REVIEW ON KELLY BLUE BOOK'S WEBSITE WITH ONE FRUSTRATED OWNER THAT HAD A SIMILAR REOCCURRING PROBLEM EVERY 3 MONTHS. AT THE TIME I THOUGHT IT...

TL* THE CONTACT OWNS A 2015 MAZDA CX-9. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SEAT MOVED BACK AND FORTH WITHOUT WARNING. THE DEALER (HALL MAZDA VIRGINIA BEACH, 4372 HOLLAND ROAD, VIRGINIA BEACH, VA 23452, (877) 438-1954) REPAIRED THE SEAT AND SEAT FRAME TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A THIRD TIME. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 69,000.

THE SUNROOF EXPLODED FROM THE INSIDE OUT. THE GLASS COMPLETELY SHATTERED AND FELL INSIDE THE CABIN OF THE VEHICLE. THE A/C WAS ON AND WINDOWS WERE ALL CLOSED.

THE TRANSMISSION OCCASIONALLY WOULD MAKE A CLUNK SOUND WHEN SHIFTING FROM N TO D. THIS PROBLEM HAS BEEN GOING ON SINCE THE CAR WAS BOUGHT.