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Service Brakes
05/28/2020
I WENT FROM HAVING BRAKES TO HAVING TO PUSH THE BRAKE TO THE FLOOR, WHICH STILL DID NOT STOP THE CAR, ALL IN THE SAME DAY. I WAS LUCKY NOT TO WRECK BUT COULD NOT STOP FOR STOP SIGNS OR STOP LIGHTS ALL WHILE MY 22 MONTH OLD WAS IN THE VEHICLE. SOMETHING IN THE BRAKE SYSTEM MESSED UP, AND IT STILL HAD A FULL THING OF BRAKE FLUID. I BELIEVE THAT IT IS THE BRAKE BOOSTER CAUSING THIS PROBLEM. *TR
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Power Train
06/06/2020
SUDDENLY STARTS TO ACCELERATE WHILE AT A STOP LIGHT, STOP SIGN OR I AM LETTING A PERSON OUT AND STILL IN DRIVE AND MY FOOT IS ON THE BREAK. IT HAS DONE IT 4 TIME SINCE I GOT HER BOUGHT 02/03/2020 THE LAST WAS 06/06/2020. I HAVE TO PRESS DOWN ON THE BREAK VERY HARD TO KEEP IT FROM GOING FORWARD LASTS ONLY A SECOND OR TWO. *TR
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Service Brakes
12/29/2019
BRAKES WHEN APPLIED WOULD SOMETIMES GO TO THE FLOOR BEFORE STOPPING. THE BRAKE BOOSTER HAS GONE BAD AND VERY DANGEROUS ALMOST CAUSING AN ACCIDENT. BRAKE PEDAL SOFT AND SOMETIMES WILL NOT STOP.
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Air Bags
02/15/2020
TL* THE CONTACT OWNS A 2011 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, BOTH FRONT AND REAR SIDE DRIVER AND PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED INADVERTENTLY. DURING THE INCIDENT NO COLLISION HAD OCCURRED AND VEHICLE WAS NOT DRIVEN OVER A BUMP. THE DRIVER SUSTAINED NECK AND LEFT SHOULDER INJURIES AND SUFFERED HEADACHES SINCE THE INCIDENT. MEDICAL TREATMENT WAS REQUIRED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER BROWN MAZDA OF CHANTILLY (4155 AUTO PARK SERVICE CHANTILLY, VA). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
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Service Brakes
01/03/2020
BRAKES REALLY HARD TO PRESS. WIFE THOUGHT CAR WASN'T GOING TO STOP AND SHE WAS GOING TO REAR END CAR IN FRONT OF HER. SOMETIMES BRAKE PEDAL WOULD FEEL SPONGY. OVER LAST MONTH THERE WAS AN INTERMITTENT STRANGE NOISE SOMETIMES WHEN CAR WAS STARTED. MAZDA DEALERSHIP IDENTIFIED THE PROBLEM TO BE A DEFECTIVE BRAKE BOOSTER. I FOUND THAT NHTSA OPENED INVESTIGATION ON CX-9 BRAKE ISSUES PREVIOUSLY AND MAZDA IDENTIFIED PROBLEM TO BE BRAKE BOOSTER. MAZDA EXTENDED THE WARRANTY TO 7 YEARS OR 90,000 MILES AND NHTSA CLOSED INVESTIGATION. OUR BRAKE BOOSTER FAILED AT 9 YEARS WITH 79,388 MILES ON THE CAR. FROM WHAT I HAVE READ THE LIFE EXPECTANCY OF A BRAKE BOOSTER IS THE LIFE OF THE CAR. MAZDA NEVER INFORMED US ABOUT THIS POSSIBLE PROBLEM. OUR FAMILY COULD HAVE BEEN SERIOUSLY INJURED OR KILLED DUE TO THIS DEFECT. WHY DID THE NHTSA ACCEPT AN EXTENDED WARRANTY AS A SOLUTION?